[Resolved]  Hans Travels — Cancellation of bus after 90 Minutes of schduled departure.

I have booked ticket from MHOW to Pune on 8 Aug 2009 for journey on 9 Aug 2009 at 20:45 Hrs. When i reached to travel agent at 20:00 Hrs, i was told that the the bus will be arriving at 21:15. My ticket number is 36062.

After making repeated calls i was told that there is a delay due to one of the late coming passenger.
Later on i was told at 22:30 Hrs that bus has been cancelled and money can be refundable only next day morning.

The travel agent was washing his hands by just saying me to call the office of Hans Travels. When i called to Hans travels, he was escaping by just throwing the ball into Travel agents courts. In this blame game ultimately i was the sufferer.

I was suppose to attend office on 10 Aug 2009 for an important assignment, but due to this cancellation without any alternate arrangment i have suffered personally, proffesionaly & financially.

It is very difficult for a non local person to get an alternate arrangement at 22:30 Hrs & who needs to attend the office for an important assignment.

In this regard i expect the Hans Travels to pay me the proportionate compensation & proper action to be taken against the concerned involved.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hans Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    276
    Pending
    0
    Resolved
    11
    Hans Travels  Phone
    +91 73 1251 0009
    +91 73 1251 0008
    +91 73 1251 0007
    Hans Travels  Address
    15/3 South Tukoganj, Dhakkanwala Kua, Indore, Madhya Pradesh, India - 452001
    View all Hans Travels contact information