[Resolved]  Hathway Cable & Datacom Ltd. — not able to provide internet as my plan

Address:Surat, Gujarat

as i have purchase internet connection from hathway plan 256-512kbps day-night combo pack
every 2-3 days my net way notworking in night as i have complain many times they are not giveing proper solution. i only able to use net in day time in night time it not working properly.
i am attaching image of ping to there server and other page that not working.

Purchase Date:11/05/2010
Receipt No:52844
Company Address:
9003/4 World Trade Center
Ring Road Surat-2
Phone:6696100
Fax:[protected]
Email: [protected]@hathway.net



my useid: skapoor
these are my complain after i purchase connection

May-2010
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[protected]
[protected]
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[protected]--
June-2010
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hathway Cable Internet — Internet not working

My internet has not been working for the past 3 weeks. I am trying to call their numbers
66989898
[protected]
[protected]
After hours of receiving engaged tones, I get to speak to their cust svs reps who promise me internet with in the next working day. All the three weeks have passed with many complaint #s and simply no service. I am just looking forward to get back my money as I have paid money for their 'prepaid connection'

Very pathetic company!

DATACOM — it is not working properly

Today it was down for morethan 8hrs...pls send the concerned person tomorrow at the earliest.it is very critical..

cable internet — not responding

There is an cable operator (internet provider) in Borivali L.I.C. colony who is taking the money in advance for the internet & is not providind the same. the internet is not working & have complained him several times but he is not giving any respond from last 7 days. so please hame.
what should be done........
I hope you will look into this matter as early as possible.

with regards,
Adnan Kazi.
[protected]

Hathway Cable & Datacom Ltd. — last 1.5 month not speed mention for internet

dear sir/madam

please help me last 1.5 month is not response for night plan for 1 mbps speed lost

i have 1.5 month complain for this problem and daily call for had person but not call me and not tell me

please re fund my money and strictly call internat company

302/303 tilak complex 16, prakash colony my internat usher id is jeses and my address is
jetalpur road vadodaro 390 007
phone no[protected]
head parson nemes patel mo[protected] g 16 navi ramvadi naya yard old chhani roar baroda-2

Hathway Cable Connection — Internet not working

I am having internet connection of hathway and very much harrased by your service.


Since 15 days my internet is not working. After long try someone at helpline number oicks up the phone. Every morning i wake up and have to complain tht internet is not working.

I have been complaing the same issue for week. I have all the complain numbers.but no results.

I had a talk with Mr.Sudeep, He was very rude and said that our job is to take complain. you can go office and meet whoever you want.

I tried calling manager, Mr. Viraj Gandhi, whom you call responsible person. on +[protected].i called up 100 times on 20/6/2012 evening and 21/6/12 morning. Sometimes number is busy and some times no one receives. I dont know how you can call this person a manager when he is never available.

I request you guys...dnt take hathway connection

Months

We have choosed unlimited plan o f 3 months + 1 month + wifi router it is closing today 18 /5 /16n in 3 months we are not getting 1 month as offer tells please let know us why this offer is not given to us please do inquiry user name ravindra ingale you have account no 909398 if you have oun phone number call and information

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