[Resolved]  Hathway Cable — Disconnection of cable connection illegally.

Address:

Mumbai Suburban, Maharashtra

I have Hathway cable connection in my Flat (A-1108, Sierra Towers, Lokhandwala Township, kandivali E, Mumbai-101). I had complained to the local office (Ph No 29653863/29652183 and Cell [protected]) in Dec/Jan regarding disturbance in many channels. The complaint was attended only after 15-20 followups and subsequestly resolved except for 1 channal i.e. SETMAX. I denied to pay for one month i.e. for Feb.10 based on the valid reason. later months your office staff didnt turn up to collect for further payments. Now today suddenly the connection got disconnected and only when i called the office and understood that since i did not pay for Feb. it was disconnected. This monopoly is not accepted. I[censored] cant give service on time and if your reception is not visiable, than why one will pay the amount. I want my connection to be restored, else forcebally i need to escalate the same. trust for some action from your end.