Hathway Internet — Bills sent for no service

 
7 Reviews
NOIDA, Uttar Pradesh, India
 ssax
Hathway is hell bound to send me a bill for no services.

Their service engineer could not install the Broadband services in the stipulated time. Hence, I cancelled the connection (also based on the feedback given by other users). I called the customer services, canceled the connection. Asked them to collect the modem. They collected the modem only after me asking them strictly, that I will not be responsible, if they don't immediately collect the modem.

To my surprise, they have been sending me the bills for no services availed. I've called them few times, only to get to know that it will no more be sent. But I got an email copy today. Don't know what they were doing in between.

I really don't know, whom to approach, as the number given on the bill, the person tells me that he would inform the billing department.

Account no on the bill is 983318.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Hathway Internet — Poor Service, Billing, Disconnect

Hello,
I used hathway for 2 yrs.
initially they provided superb service for 1 month.
sine then i have been threatening them about disconnection.
they step up service wen complained.
past 8 months they have just ruined my internet experience.
paying half yearly or full year fees is a BAD OPTION...

DONOT TAKE Hathway Connection.
If you take, donot go for a Half or full yr subscription. they dont care about customers.

The call centre ppl laugh at us when we say we will disconnect.
as they know we have paid in advance.

Their post paid connection is FAKE. they take all the money in advance.
BAd company. 3rd grade executives.

EVEV MY Disconnection is taking more than 15 days.
i have already taken a new connection.
These people have not come to collect their equipment.
IT SHOWS THEIR LEVEL OF COSTOMER RESPONSIVE CULTURE. FAIL. Epic Fail...

Hathway — no service

My internet connectionof my modem has lapsed due to some technical issue which hasnt been rectified for the past one month. After repeated calls to the company still no help has been offered . This has caused me great deal of inconience

photographs — no bill for services

Bill not given for photographs and charged more than other studios further did not email my photographs to me. Address as follows

BOMBAY STUDIO glamourshots,
#[protected],near Vijaya Talkies, Eluru Road, Vijayawada-2

Hathway broadband Internet — Bill Required

Dear Sir,

I want required monthy internet bill before 1 week before.
for my mail id-- accounts.[protected]@ecachetech.com


pls do the needfull.

Regards

Praaveen..
[protected]
Hi,
I have asked for Hathway internet connection(Mira bhaynder road, Thane, Maharashtra)
I have paid the amount(Rs.2800) in advance for the connection(26july2013)
I was told that the connection would be established in 4-5 days
But it is 11 days today and nothing is done.
When i called them on the provided number they give stupid reasons like(the person is on leave, call on the office number, we have a holiday today etc)
Such kind of service was not expected at all


Ummul
[protected]

Hathway — need my setup box refund

i want to refund my set up box amount or want to N.O.C . Suresh Ajmera [protected]

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    Hathway Internet - Bills sent for no service