Hathway Internet — Bills sent for no service
NOIDA, Uttar Pradesh, India
Hathway is hell bound to send me a bill for no services.
Their service engineer could not install the Broadband services in the stipulated time. Hence, I cancelled the connection (also based on the feedback given by other users). I called the customer services, canceled the connection. Asked them to collect the modem. They collected the modem only after me asking them strictly, that I will not be responsible, if they don't immediately collect the modem.
To my surprise, they have been sending me the bills for no services availed. I've called them few times, only to get to know that it will no more be sent. But I got an email copy today. Don't know what they were doing in between.
I really don't know, whom to approach, as the number given on the bill, the person tells me that he would inform the billing department.
Account no on the bill is 983318.
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