Hathway Internet — internet speed

i want to suggest all the internet users that instead of going for hathway internet connection, its better to go to cyber nets or activate GPRS on your mobile. its the bullock cart in car race. they promise to give a speed but later they are not able to provide the half of the promised speed. and thy are not able to solveany technical problems simply thy lie that one of their technical person will call and solve the problem. this company should be sued.