[Resolved]  Hathway — Termination of Internet connection

Address:Hyderabad, Andhra Pradesh

I was using Hathway broadband connection with account number 819670. I have requested for termination of Internet connection on 15th May 2013. I was told by their executive that May 2013 bill will be compensated with the security deposit of Modem and someone will get in touch with me for collecting it. But again for June 2013 new bill got generated with Cumulative amount though I have shifted my house and not using Hathway connection any more. I am not receiving proper response from Hathway people. Kindly help in expediting my request.
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Aug 14, 2020
Complaint marked as Resolved 
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Internet — termination of connection

HI
i want to terminate the connection, because your servise was not good at bowenpally.
REMINDER – 5

This is regarding Request for Termination of service - Customer ID No. [protected]. I have sent 5 reminders as below.. No action taken yet for terminating this services.. Need support to get this done.

YOU’VE NOT TAKEN ANY ACTION TO MY REQUEST FOR TERMINATION OF SERVICES YET… INSTEAD OF MAKING CALLS AND REMINDING FOR PAYMENT THRU MESSAGES, PL TAKE ACTION IMMEDIATELY TO TERMINATE MY CONNECTION AND CONFIRM … PLEASE NOTE, I HAVE NO INTEREST IN RENEWING HATHWAY WIFI SERVICES . FROM MY END I HAVE DISCONNECT AND REMOVED CABLE FROM MY PREMISES. YOU CAN SEND YOUR REPRESENTATIVE TO COLLECT THE MODEM ISSUED TO ME AFTER CONFIRMING MY AVAILABILITY AT HOME. PLEASE TREAT IT AS MY LAST MESSAGE REGARDING SUBJECT…

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