[Resolved]  HCL Comnet — V-set not working since three days

Address:

Agra, Uttar Pradesh

I had lodged a complaint yesterday also. The company Engineer visited me at about 5.30 p.m. and p.m. failed to rectify the problem till 8.30 p.m. He informed at that time that some hardware problem is there and the company person and a Senior Engineer of the company would be bringing the hardware on 28.07.'10.
THIS BEING A STOCK TRADING TERMINAL the company engineers should have been here with the software but they have so far not come.
ITS A VERY SAD STATE OF AFFAIRS THAT THE ENGINEER COULD NOT RECTIFY THE PROBLEM IN TWO CONSECUTIVE DAYS AFTER STRUGGLING FOR NEARLY 3-4 HOURS EACH DAY.
BESIDES ITS ALSO VERY ASTONISHING TO SEE THE CASUAL ATTITUDE OF THE COMPANY TO RECTIFY THE PROBLEM AT WAR FOOTING.

Sunil Jain
[protected].