[Resolved] HCL Infosystems Ltd — Monitor not Repaired properly | |
I have purchased the HCL Desktop system from dealer in kanpur on 31 jul 2006. On 16 oct 2008 the monitor stopped working. I went to HCL INFOSYSTEMS LTD, The service Center in Somdutt Plaza in kanpur(now shifted to Lajpat nagar), they advised me to extend the warranty for next two years for Rs. 2800 only. I did the same and have extended the warranty till 15 oct 2010. Now the problem is that since 16 oct 2008 my monitor is not working properly and I have complained to Mayank, the incharge of service center in kanpur, but he is not taking proper action. The details of the complaint are as follows: not working repaired and given on problem complaint no 16 oct 2008 29 nov 2008 Monitor black out 12 dec 2008 02 feb 2009 Monitor black out 10 feb 2009 27 mar 2009 Monitor black out 10 apr 2009 13 apr 2009 Monitor black out[protected] 29 apr 2009 not repaired Monitor black out[protected] Now when I call to Mayank he tell me that monitor engineer will come next day from lucknow then we will send him to your home and keep on saying the same everyday. Also I have sent mail to the company mail ids viz. [protected]@gmail.com, [protected]@hcl.in, [protected]@hcl.in But till now I am not satisfied with the service of HCL. So I request you to take strict action against the Service Center in kanpur. or else do I need to go to Consumer Forum, please tell me. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
HCL infosystem limited — FAKE OFFER LETTER ON ABOVE LETTER HEAD
Dear Sir, A fake offer letter is attached here which is on the letter pad of HCL Infosystem Limited. Contact number has also mentioned in the offer letter. Please track these fellow and take strong action against him.Thanks and regards,
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HCL infosystem limited — my HCL LCD is not working properly
my lcd is not working properly,,the colour of the lcd is damaging from last 10 days.......and i want your quick feed back......my phone number is [protected] or [protected].....plz give me a quick response...........................................................plz send me my complaint no. and the local dealer response number whom which i can contact to ... plz send these details to my email id [protected]@gmail.com.......thank you