[Resolved] Hcl Laptop — Free gift offer | |
Dear Sir, During December, 2009 I went to M/S Khosla Electronics Pvt Ltd, 371/1, Diamond Harbour Road, Kolkata 700034 to buy a HCL Laptop which was on offer for Rs 27,000/- along with a free gift of NOKIA mobile phone and a track suit. I was told by Mr Sandip of the shop that the gift offer was closed but he would try if the gift could be made available by consulting HCL. After 2 days Mr Sandip insisted me to purchase the lap top and assured that HCL agreed to supply the gifts (the mobile and the track suit) and the same would be sent to my place after a month or so. I accordingly, in good faith purchased the HCL lap top model no P-3832 for Rs 27,000/- against cash memo no 4901 dated 30.12.2009 on which Mr Sandip wrote "Mobile / T Suit due" with his signature. I have not received the mobile/track suit even after 2 and half months. On repeated enquiry Mr Sandip now gives only vague and evasive replies. On his suggestion, I talked to Mr Joy Banerjee of HCL who said that no such request for the gift of mobile was recorded in the HCL's computer system. He referred me to Mr Debasish Ghosh, IT manager, Khosla Electronics. On several attempts I could not get him through over his mobile, as he chose not to receive my call. It appears that you induce the customers to buy a costly goods with a false promise of a free gift offer. This is highly a raw deal and no less than cheating a common customer, and more so, a high central government officer. I request you to kindly take note of my complaint and ensure supplying me the Nokia mobile and a track suit as promised immediately. With best regards, Sanjoy Mitra Deputy Director of Tea Promotion Tea Board Govt of India Ministry of Commerce. Residence : Flat No 1/2C, Genexx Valley Diamond Harbour Road, Joka Kolkata 700104 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
To Whom so ever it may concern,
This is to inform you that myself Namit Misra who had bought your companies laptop in last august'09 under the young India Scheme in which it was promised by your comapany that you 're going to provide a free gift to the customer but from August'09 till now i have not received any such gift.
Your Companies representative Mr. Kapil whose number is +91-[protected] from jabalpur had promised me that he will enquire about my problem but he also now refusing my phone calls as if he is least bothered about the companies goodwill.
The Retailer M/S Silicon Systems, Jabalpur also promised me to provide the gift but had failed till now.
Now i just wana know the action from your side that what actions you are going to be taken regarding my free gifts, its not my damn problem that the serial number is given or not its the compulsion of the retailer or the representative of company.
Kindly take a step else i only got one path to go to Consumer Forum
Waiting for Response
Namit Misra
This is to inform you that myself Namit Misra who had bought your companies laptop in last august'09 under the young India Scheme in which it was promised by your comapany that you 're going to provide a free gift to the customer but from August'09 till now i have not received any such gift.
Your Companies representative Mr. Kapil whose number is +91-[protected] from jabalpur had promised me that he will enquire about my problem but he also now refusing my phone calls as if he is least bothered about the companies goodwill.
The Retailer M/S Silicon Systems, Jabalpur also promised me to provide the gift but had failed till now.
Now i just wana know the action from your side that what actions you are going to be taken regarding my free gifts, its not my damn problem that the serial number is given or not its the compulsion of the retailer or the representative of company.
Kindly take a step else i only got one path to go to Consumer Forum
Waiting for Response
Namit Misra
HCL — Not given the promised offer
I bought a hcl laptop and a hcl desktop on 31st july of 2009 from a genuine dealer. i was informed that i have an offer which consist of two Reebok watches, each with a worth of Rs 2599 and 2 Reebok travelbags, each with a worth of 1000Rs. since then i have not received any of the promised offer till now. I have contacted the dealer for several times but there was no response from him. I have tried calling all nos of hcl helpline but there was always no reply like the dealer. I dont know wat the hell made me to purchase HCL laptop. I would not buy a HCL product at any provided cost and i will not recommend anyone to purchase HCL. Im so sorry for you. If nothin is answered from a MNC then??????????? I, Jayant purchase a HCL ME netbook online. My order no. is 12661 Dt. 18/08/2010. At the time of purchase they said, "We deliver it within three to six days." When also I ask Mr. Prakash(mob: [protected]) he says, " it will reach you after three days."
But till the date i don't receive the netbook. Total amount is paid on 18/08/2010.
But till the date i don't receive the netbook. Total amount is paid on 18/08/2010.
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