HDFC Bank ATM — Non disbursement of amount by ATM

I tried to draw cash Rs 8000/- from HDFC Bank ATM at Saket New Delhi 2/4/09, but no cash came & no statement came.
On 9th April when I recd Bank statement I surprised to see the amount Rs 8000/- was deducted from my account. I comlain to HDFC Cust Care & They give me complain # DEL047978 & told me that they will inform me on my mobile phone & but I have no recd any call from HDFC yet. What should I do to get back my money, How much time i will take.

I tried withdrawing Rs. 15000 from one of the HDFC STM located in Pratap Nagar (Near Jail Road - Hari Nagar - 64). First time when i tied it said "TRANSACTION REQUEST TIME OUT" then i thought let me wait for half an hr and then try again. Next time when i went to withdraw the same amount - 15000 was deducted from the account withought dipersing the amount. Since it was a PNB ATM card. I had called up phone the bank...no one is giving me the right answer wht should i do.

PNB says wait for 48 hours if the amount is not automatically credited to your account then we will get in touchbase with HDFC. My wauestion On what behalf he/she told me that money will be automatically credited to my account once taken by HDFC Bank.

HDFC says i nedd to contact with PNB bank about this matter.

I have plenty of payment to make and unfortunatley this HDFC Bank has done a nonsense task. HDFC Bank & their entre custome care service sucks..