[Resolved]  HDFC Bank ATM — Transaction Declined but Amount Deducted from Account.

I am a Union Bank of India A/c holder. I was tried twice to withdraw Rs.1000 from the HDFC ATM Centre in New BEL Road Bangalore, But in both the machines it said transaction declined and it failed to provide the receipt also. Then I tried in a near by Indian Bank ATM. It was successful and I withdrawn Rs.1000. When I check my account balance in Indian bank ATM I am shocked to know that Rs.1000 was missing from my a/c. I checked in UBI's internet banking and it also shows that I have withdrawn Rs.1000 yesterday. But I withdrawn only Rs.1000 successfully.

I had sent a mail to Union Bank Regarding this.

What should I do?
Will I get my money bank?
Should I have to contact HDFC A/C also or UBI only will do for me?

Thanks
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Aug 14, 2020
Complaint marked as Resolved 
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Even My self also not received Rs1400/- cash in same HDFC Bank ATM, New BEL Road on 13/04/10, I have launched the complaint to Canara Bank, New BEL Road, Where i have the savings account. Let us hope for the best. Let us see how much promptly these banks are working!

HDFC ATM — Showing successful transaction but amount not received

I made a transaction to withdraw Rs.3000/- from my HDFC account.
For this I used IDBI ATM machine.
It was a sucessfull transaction and I recieved a message on my cell of Rs.3000/- debited from my account.
But I did not recieve money.
Kindly help.
I used PNB ATM card (account number [protected] Hari Nagar branch New Delhi, Account holder Neeraj Kumar) to withdraw amount Rs. 25000 in three installments 10, 000+10, 000+5, 000 total (Rs.25, 000) on 17 July 2012 around 12:00 IST from HDFC Bank ATM(P1TNDL17) Virender Nagar. The balance has been deducted from the account but no cash withdrawal was received. The machine did not respond any error. I was in doubt regarding the improper insertion of card that compelled me try three times. I did not receive any slip or written proof for the failure by the HDFC ATM machine. I have lodged the complain to PNB consumer care office. I request you to please refund the amount to the account number as soon as possible.

Yours Sincerely,
Neeraj Kumar

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