[Resolved]  HDFC Bank Bank Account — Wrong Name Printing on Debit Card

After joining my present job, I opened a HDFC Bank Salary account through the HR at my workplace.
After the initial processes were over, the welcome kit of the HDFC Account arrived at my workplace. I discovered that the name printed on my ATM/Debit card was however misspelled. This as per me was a serious error which I brought to the notice of the Bank officals via the HDFC bank hotline.
After endless calls between me and the HDFC hotline where there is no accountabilibty/ownership of issue and absolutely no linkage between one call to the another some shift supervisor told me the below.
I was told that since this was a new account, in order to change the name on the Debit card, I had to give application to cancel the welcome kit and give another application for a new welcome kit which would include the card with the changed name.
Hoping to get to the end of it, I even did the requested re-application, though it was no fault of mine for the misspelt name.
After another big delay where HDFC reprocessed my application i got my new welcome kit.
I had the new card in the kit, but surprise, surprise HDFC Bank still managed to send me the new card with the MISSPELT name again.
From the start of my misery when i opened my account with HDFC Bank in July, to till date I am just hoping for a divine intervention which will solve my problem. I am still trying to get someone to resolve my problem. Each new day brings out a new person to whom i have to explain my issue all over again.

I hope such a large organization like HDFC Bank has some person who will tell me that "this my job and I will ensure that you will get the new card with the correct name by so and so date."

I hope that such a professional organization like HDFC has recruited some people who have the authority to tell me this.

Regards,
Nikunj Panchal
Was this information helpful?
No (1)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information