[Resolved] HDFC Bank Bank Credit Card — Terrorising Calls from Recovery Agents
I have been a CC holder with HDFC BANK for over 2 years and have never faced such abusive and threatening calls for recovery.
This agent from tel. number has not only been abusive but also talking of dire consequences for a delayed payment even when assured that the payments will be made in 3 days since I am out of town.
While it is common that such complaints and grievances do not carry any weight and will be treated as yet another trash by general public who continues to suffer either at the hands of terrorists or terror agents.
This kind of abuse from a respected institution like HDFC Bank or its gang member (they are nothing short of hooligans) is very hurting. I have the call recorded for proof of the conversation and the abuse.
To add insult to the trauma I was undergoing, my subsequent attempts (4 in all) to reach out to the customer support supervisor where smartly thwarted by the agents there. All i wanted to do is to explain my situation but no one came to my rescue.
I almost had a cardiac breakdown at such abuse. All this for being a customer of a bank who has been a victim of circumstances without any help in a country where even a terrorist is provided legal help.
It is understandable if we are victims of some crazy cranky foreign terrorists but being at the receiving end of one of the most notable institution is unimaginable. But like every normal Indian citizen, life is only fight for existence to survive today and die a bit tomorrow...
- A terrorised customer
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Aug 13, 2020Complaint marked as Resolved