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[Resolved]  HDFC Bank Bank Credit Card — Harrasement calls

I have a credit card of HDFC Bank...because of some unavoidable family issues..i was not able to make any pmt for my card for last two months ...i have recived many calls for the same ...informed the customer care that it will be done in full by next month but they have started harassing me by calling me again and again ...today i have recived a call from
phone [protected]
address 5 Th Floor Ansal Classic Towers.J Block Opp Surya Hotel.Rajori Garden.DEL.DELHI.110028
...saying that make pmt or else...and they abused me ...

please help i am not denying that i will not make pmts i will just need sometime ...
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

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HDFC Bank Credit Card — Harrasement for the payment.

Dear Sir/Madam.


I have an Hdfc Bank gold card, i was a regular payer of the MInimum amount due. unfortunately after a year or i had to go to banglaore for work and we had also changed our address in Goa. because of this incident i had not got my credit card bills so i hadnt paid the minimum amount for some months, once i was back i got the call from hdfc bank saying my minimum amount due 10000.00 so i paid the amount to them to avoid any further confusion, while paying the amount i had told them i need the settlemnt of my card first they said they will do the processing but when i called them after 2 months they replied that the seetlement is not possible. now they are harrasing me to pay the minimum amount due that is 9000.00 total amount has become 33000.00. if this continues the amount will touch lakh. i tld them i want be paying any further amount to them as i need the settlement and i have been bagging for it for last 4 months and when i try to talk to them they tell me like if you dont pay the amount they will black list my name and secondly they are very rude. no one is understandable.



so pls try and solve my problem i want the settlement of my card and i am ready to pay the amount whatever i purchased.





Thanks and regards.


Pravin.n

HDFC Bank Credit Card — harrasement HDFC BANK

Hi team,

I had an credit card number [protected], it was a silver card from HDFC BANKwhich was changed later to gold card with number [protected] with your bank which had some outstanding on me dated 31 march 08. After getting an assurance from your concerned department at RAJOURI GARDEN, i had paid the full and final amount which was last outstanding with all the finance charges and other taxes as well. I had got the NO DUES CERTIFICATE dated 16 JUNE 2008 with the bank and i was given a TAT of 25 days that my name in your CIBIL RECORDS would be changed as PAYMENT RECEIVED rather than WRITTEN OFF as i have not done any settlement with you, i had paid the full and final amount due on the card as a good customer. But still my name is there as defaulter with your bank which clearly damaging my credit history with other banks cos i have an existing relation with 5 more banks and in the span of 3 years i am a good pay master paying all the dues on time and just because of your relaxed attitude my image is tarnished with othe banks cos now they have declined my request for further financial services which i would say as clear harrassment from you cos i have been moving up and down from 6 months, calling people to people to resolve my issue but in vain . I have been in touch with Mr. Rahul ( [protected]) but could not get it done .

The bank is not giving any confirmation that by what time it would be done as they say just have access to update the records and its the responsibility of other banks to verify the details that they are genuine or not and they donot hold them responsible for the wrong information being updated in my cibil records.
harassment from collection agency they are talking rudely to my father and mother i told to agency don't call to my house if are going this way i will complaint to police
To,
HDFC Ltd.

Ref: Credit Card No-[protected]

With reference to above card, I would like to inform you that due to some un-avoidable circumstances, I was out of station for 01.10.09 to 09.10.09, for that reason being I not able to paid amount towards purchasing,

So you are requested to kindly Waived the late payment charges.

Your immediate action regarding this will be highly appreciated in
Regards,

Vikash Singh
[protected]

HDFC Bank — Credit Card Harrasement

i was told that it was a free card. and i haven't used the card ever, not for a single time.but the hdfc people are sending me letters that i have a outstanding and the letter even threatens to initiate legal action against me if i donot make the payments.it is so surprising that i haven't used the card to buy any commodity nor did i ever availed any service through that card . the card was never punched (since it was never used). hdfc is the worst of it's kind. please help me to get rid of this kind of harrasment.
The credit card was issued to me on 21st Oct 2008 with no terms and conditions of any Insurance or any other policy attached with it. Although there were no such policies attached to the activation terms of the card, my account was debited against the activation of Bajaj Allianz Insurance policy without prior information and I not even received any policy activation letter from Bajaj Allianz.
Later my account was credited by the bank for the amount of policy on submission of complaint letter regarding mistaken activation of the Policy, hence there must be no dues left to my account. But I received a bill from HDFC bank on 18/05/09 dated 16/05/09 claiming due of Rs. 3,039.55 as late fee and service tax for the Insurance policy charges that was by mistake debited from my account.
Sir, previously the mistake of activating policy and debiting the account was committed by the bank and now the bank is claiming due in my account. Due to the above mentioned matter, I am facing problems since HDFC executives are constantly calling me for payment and are warning me for legal action.
I request you to look into the matter and revert back at the earliest so that HDFC
Settles my account and issue me a no dues letter.

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