HDFC Bank Bank Limited — Refused to Deposit Money | |
This is an event of today morning (10.45 Am). I visited HDFC Bank – Derabassi (Punjab) for deposit Rs. 15000 in my saving account. My account is registered with HDFC Bank Sector-8 ,Panchkula. The Teller Refused to Deposit the money and reasoned that it’s not my home branch. I request to deposit the same because I am working in Derabassi. He again refused and introduced me to Personal Banker. She explained that my account is only related to my loan tractions hence we can’t deposit your money. This answer was not acceptable to me. I have discussed more, she refused. I request to give me the Cell no. of Branch Manager because he was not available in Bank, this request again refused. Earlier I was submitted my deposits many times other than my Home Branch, I have not faced any problem. Particularly this happened twice with your Derabassi branch. I want to know reason behind this. Please note that my account is not a loan purpose account. Is there some new regulation released by HDFC in regard this? If yes then why not regulations circulated to users. Was this information helpful? | |
 2 Comments | |
Comments
Date: 18 /FEB/2010.
I am Ponkumaran from Tamilnadu and i have HDFC salary account in Perungudi Branch in chennai. Today i face a similar problem where my parents who live Erode(400kms from Chennai) wanted to deposit a sum of Rs 5000 to my account but their request was rejected citing a reason that my mine is a salary account and can deposit money only from my Home branch(perungudi). i dont understand this because there was several transaction like this was made succesfully earlier and the last such transaction happened in January 2010. When i enquired the customer care, they give me the same reason saying mine is a salary account and as per RBI norms i cant have that facility.
i want to make a complaint on this and i am not being directed properly by the bank employees. how can i take it further?
I am Ponkumaran from Tamilnadu and i have HDFC salary account in Perungudi Branch in chennai. Today i face a similar problem where my parents who live Erode(400kms from Chennai) wanted to deposit a sum of Rs 5000 to my account but their request was rejected citing a reason that my mine is a salary account and can deposit money only from my Home branch(perungudi). i dont understand this because there was several transaction like this was made succesfully earlier and the last such transaction happened in January 2010. When i enquired the customer care, they give me the same reason saying mine is a salary account and as per RBI norms i cant have that facility.
i want to make a complaint on this and i am not being directed properly by the bank employees. how can i take it further?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32720
Pending
0
Resolved
18396
View all 32720 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
I am Ponkumaran from Tamilnadu and i have HDFC salary account in Perungudi Branch in chennai. Today i face a similar problem where my parents who live Erode(400kms from Chennai) wanted to deposit a sum of Rs 5000 to my account but their request was rejected citing a reason that my mine is a salary account and can deposit money only from my Home branch(perungudi). i dont understand this because there was several transaction like this was made succesfully earlier and the last such transaction happened in January 2010. When i enquired the customer care, they give me the same reason saying mine is a salary account and as per RBI norms i cant have that facility.
i want to make a complaint on this and i am not being directed properly by the bank employees. how can i take it further?