[Resolved] HDFC Bank Bank & Mutual Fund — WORST SERVICE | |
HDFC BANK IS THE WORST BANK I HAD EVER FOUND IN INDIA. I CAN CALL IT A SARKARI BANK IN TERMS OF SERVICES AND PRIVATE BANK IN TERMS OF CHARGES LEVIED ON CUSTOMER. THIS BANK HAS CROSSED THE LIMITS OF CUSTOMER UNFRIENDLINESS . Following are few examples to confirm my statement: • Bank timings are 10 AM to 3 PM so this bank is not meant for working class, may be only for house wives. • Customer care centre should be renamed as customer information centre as this can only give you information not solutions. • Despite of such a customer unfriendly timings for even slightest of problem you have to personally go to branch (like change of mailing address, request for statement etc.). • At branches obviously all officials too busy without work or so rude in behavior that you don’t feel like talking to them ever. SO guys here is a bank with perfect example of Government and Private partnership project Government services and private charges. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
I totally agree with the above statements made.Even for updating my mobile number, I need to go to the bank personally and submit a letter.what a shame on the bank.
Reply
yes.. i am also agreeing for that . in every HDFC bank i have seen all are very busy with some other work. i think they are not for customer. even if we want to withdraw money from other brach. that perticular branch has special offer prices ..like percentage is charging..
worst timings and service..
worst timings and service..
Mutual funds & all — customer service not good at brach
Dear sir,We are totally disagree with service of following branch a)Not resonding with customer requirements.b)Not resonding when asking about NAV s.c)Not Responding on requesting Statements.d)Not respecting customers.e)Not corresonding to statements of Mutial funds.so far no one got NAV statements from this brach.
The reason for above issues all staff who working in This branch are local only.They dont know professionalism.fortunately the bussiness inthis brach is very high because of Brand name only.
This general problem facing with brach since long time so that i am not giving my personnel data.
if your not resolve it,we go for media and customer courts with pakka data.Requesting U to change their attitude in both professionally and personally.
Branch ;TUNI ,East godavary dist.AP
Vasu deva rao,
F2, Sri laxmi enclave
RRV puram
Gopal patnam
Vizag 29
Moble[protected]
i totally agree regarding he services offered by HDFC bank. I had v worst experience with HDFC, besant nagar branch, chennai. They forced me to take up a mutual fund. After investment, they are least borthered about it. Whenever i enquire, they say go and contact mutual fund branch. i have given instructios to do SIP for HDFC top 200. BUT for 1 year they have invested in tax saver fund. Its clearly a mistake from their side, but they are not ready even to take action. Since the amount is small, they answer asif, what happened now, your money is not lost, its invested with a different fund. Too bad in customer service. we need to pass the message abt HDFC. I personally send a mail to my coropate PRO of my comany to stop recommending HDFC for opening accounts to freshers who join the company
This is the most unfriendly bank and there is no doubt about it. 10-3? what timing it is? If you need this, visit branch. If you need that, visit branch. What kind of mordern bank it is? I have a message for them. Dear HDFC banker, you are not going to exist long with this kind of service. YOU HAVE TO CHANGE as world is changing and quality customer service is the key to success. No domination and rude behaviours anymore. For each and every such behaviour, people are going to load up your grevience cell with tons of letters and emails. Then see, where your rating goes. For now i am happily closing my account with this bank and happy with services of ICICI and AXIS.
dear sir, my daughter has been running errands just for getting redemption amount of the u/m certificate.
they ask about six year old bank account. on asking for recent attestion from bankers, they return us for getting name of the offcial. again they insist for old pass book. despite giving birth date certificate, copy of PAN etc, they continue harassing on one plea or the other, as if to suggest that they want something extra for their services. while a loan of Rs 60, 000 was taken by us to pay college fee of child, in anticipation of the timely payment from the HDFC mutual fund authy, after about 50 days we are still waiting for thier clearance .god save us.
folio no 463443/hdfc core n sat fund
kuldip chaku new delhi. phone [protected].
they ask about six year old bank account. on asking for recent attestion from bankers, they return us for getting name of the offcial. again they insist for old pass book. despite giving birth date certificate, copy of PAN etc, they continue harassing on one plea or the other, as if to suggest that they want something extra for their services. while a loan of Rs 60, 000 was taken by us to pay college fee of child, in anticipation of the timely payment from the HDFC mutual fund authy, after about 50 days we are still waiting for thier clearance .god save us.
folio no 463443/hdfc core n sat fund
kuldip chaku new delhi. phone [protected].
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