[Resolved]  HDFC Bank Bank Personal Loan — HDFC Personal Loan not disbursed

my name is karthikeyan chennai,

I have applied for a personal loan in the month april, they have collected all the documents and verified and residential and official presence. after that i have received sms stating that the personal loan has been approved with the reference numbere, a week back representatives called me and collected the aggrement signature and cheque leaves, after that i never got any response from them or any loan amount disbursed in my account. after couple week back again they have called and said there is problem in the signature issuue for the cheque. so again i have got a letter from the bank.

after a week again they have called me and said that unfortunately a month has gone so you need to submit your latest for the month. because i am in a big financial crisis i have given all my documents ... again i got the email stating that your loan got approved, u wil get the money in two days. but till date i havent received my loan amount.. also i am not getting any proper feedback the bank officials, Worst process from hdfcbank chennai...
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Nov 8, 2018
Complaint marked as Resolved 
Verified Support
Oct 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Loan Application No., contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi, applied for personal loan. Recieved message stating approved and verification is also done but no update after that. It is little weird when banking staffs calls and ask for personal loan and when we are in need it doesn't work as they committed to complete the process
I Have Applied personal loan from HDFC bank. They have given confirmation that loan amount will be disbursed within 2 days. Then a week passed still did not get the amount. When asked them they were telling that within an hour amount will be credited every time (the same answer every day for the past 8 days). Still not get credited. Could you please help me to get it resolved.
HDFC Bank Personal Loan application no[protected]

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