[Resolved]  HDFC Bank — Bank with bunch of illiterate craps.

Address:Mumbai City, Maharashtra

Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : [protected] (Annoying Person)

Pratab : [protected] (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer, I called it as pathetic service.

Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay, then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind o[censored]neducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.

Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.

Thank You.
Your Customer
Ganesh Devre
[protected]
[protected]@gmail.com

LET C M Vasudev knows about his company support team.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Ganesh,

Our bank official tried to contact you but could not establish contact with you. We regret that we are unable to find the account details basis the information provided. We request you to write to us with the following details at [protected]@hdfcbank.com with ref id TTU[protected] to enable us to check and revert to you. Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form)Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) In case post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(in case of Vehicle loan)PAN Number Contact Number.

Regards,
HDFC Bank Customer Assistance.

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