[Resolved]  HDFC Bank — tELLING WRONG SETTLEMENT DETAILS AND HARRASING

Address:

Bokaro, Jharkhand

Hi

I had HDFC credidit card no.[protected] and In Jan 2010 I informed HDFC to block this card as I do not want it.But after continous requests and phone call they blocked this card and issued a card [protected],without intimating me.Even I asked them to settle the pending amount last year october only(2009).They contd to delay the process ,Finally HDFC agent came to our RESIDENCE in March 2010,and informed that settlement has been done and we need to pay 17100/(need to pay in seven installment)-.He took Rs 2600 in cash(for which a hand written invoice was provided).and six PDC of 2566 for april,may,june,july,aug,and sept respectively.
We continued to pay the amount till aug 2010 with any settlement letter or any written confirmation from HDFC.Because of this I stopped the payment of last PDC i.e.september 2010.
Now the HDFC executives are threating us of dire consequences from Local Dhanbad and Calcutta office,Also they have fabricated a new story that settlement was done in May 2010 not March 2010.So they say that they are not responsible for the payment made by me in march and april against settlement of 17100/-
So ,My question is if settlement was made in may 2010,WHY HDFC AGENT TOOK SETTLEMENT PDC'S AND CASH AMOUNT IN MARCH 2010????This is a case of total harrasment from HDFC offiicials,Need someone should look into this on priority.