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[Resolved]  HDFC Bank — Stop payment for Credit Card Transaction

Sir,

I am having problem with two internet transactions which I made one month ago.
I would like to give a background of what had happened with the two transactions:-
Help4Bill:- I wanted to download a movie “She Stole My Voice”. I went to the vendor website and it was showing the availability of the movie. After making the payment through my card, I found that the movie was missing in its database. I haven’t downloaded any movies from the web site. It’s a case of misrepresentation or even fraud.

Film Baby: - It’s again a web site where we can download movies. They were having “She Stole my Voice”. While I was downloading the movie I met with some technical problem from their end. I contracted then for the solution but then didn’t solve my problem.
I asked the credit card banker (HDFC Bank) to tell the remedy. Bank asked me to sent letter for the stop payment.
I faxed, dully signed letter, to the credit card banker (HDFC Bank) to stop both payments.
As per the current status, bank is saying since the transactions had been made by me it can not be stopped and I need to make the payments.

I need your advice on following matter: -

I have made a credit card transaction. I instructed my credit card banker to stop the payment before the banker has made the payment. Is it not the responsibility of the bank to stop the payment to the vendor?
Do I need to make payments to the bank for the above mentioned two transactions? What other remedies do I have?
I am looking forward for your reply.

Abhijeet Agarwal
Complaint marked as Resolved 2018-05-01 00:35:53
Verified Support
HDFC Bank Customer Care's response Mar 31, 2018
Dear Customer,

Please share your Card No., Transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

Credit Card — Stop unpermitted Payment

Dear Sir,
I have been using your Credit Card since 3 year but i had problem then statment came, and came to know that your bank paying to the Reliance mobiles bills and health Insurance had been done it self, I did't know that what this metter all about ?
So Plz give me solution of this problem, how can i stop it?
Dear Sir

My bank account number[protected], Phase -VII, Mohali, i have lost my credit card, would request pls stop the credit card

Regards & thanks
Dhanvir Singh
[protected]

# 1364, Phase - 3B2
Mohali
My bank account number[protected], Phase -VII, Mohali, i have lost my credit card, would request pls stop the credit card

Regards & thanks
Dhanvir Singh
[protected]

# 1364, Phase - 3B2
Mohali

Credit Card — Stop Payment

Sir:

I do not have complaint against you but one company called E Music.com from USA despite my request for cancellation of downloading music from May 2009 still continues to charge me. I have received $ 14.99 on 3rd June 2009 & $14.99 on 3rd July 2009 in my credit card number.

Additionally for both these months we were away on holidays & therefore could not make the payments on time resulting in high interest charges from you. I have already made the payments to you on 12th August on my return from abroad.

I would like you to therefor make a stop payment to this company from immediate effect. I also have sent the e mail to E music.com but there is no response so far. Can you therefore do not honour the claim further payment to this company?

Thank you

Jitendra Vadodaria

August 14 2009

Credit Card — stopped the credit card

card no [protected] because your bank charged very heavy overdue charges , i paid my all dues

hiti khanna
stop credit card no [protected]
Plesae stop payment to Dinner Club, Mumbai
Please stop credit card transection that I do last night my card no. Is [protected] .I had not sure about this company that it is legal or not . So please stop that transection l done to holidays world India (a unit of holiday word club & resorts Pvt ltd) .it's website is www.holidaysworldindia.com
Please stop credit card transection that I do last night my card no. Is [protected] .I had not sure about this company that it is legal or not . So please stop that transection l done to holidays world India (a unit of holiday word club & resorts Pvt ltd) .it's website is www.holidaysworldindia.com
dear nisha. I am facing the same issue one site crownholiday.in. it's a fraud site.

can you pls help how your issue get resolved

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    Customer satisfaction rating
    50%
    Complaints
    24995
    Pending
    2015
    Resolved
    11857
    phone
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    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013