[Resolved] HDFC Bank — Harassment by the recovery department!
Harassment by the recovery department!
I am a saving salaried A/C holder in your bank under A/C No. [protected], Yesterday when I was an urgent need of money went to your bank, It was shocking that even though my account showed a good amount of balance the required amount still I was not able to withdraw due to unknown reason. When I tried to solve the same to your Bank Customer Care Executive, The reply I got was even horrifying that the total amount which i need to pay is 66000.I got to know about a credit card on my name which I was never aware of and all of sudden my all transactions has been barred.
It is been 5 years i am holding this account and i never recieved any credit card statement for the above said card, even though bank always had my updated mailing address. Even after repeatedly asking for the details of the transaction, there is no response from the bank.
I am highly dissappointed at this level of service. How can bank hold my money on any body’s instruction & without my knowledge.Now I am in great trouble as I am not able to transact nor able to withdraw any amount and I am great need of the cash lying in my salary account .
Please do the needful to solve the same as earliest, Otherwise I may have to take a legal action
Awaiting your affective reply.
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Aug 14, 2020Complaint marked as Resolved