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[Resolved]  HDFC Bank — IBT charges, high value cash withdrawl

Hi,

I have a savings bank account with HDFC bank in Mumbai. When I tried to withdraw more than 50, 000 Rupees and the bank charged me @ Rs. 2.90 per 1000 on the full amount. It is ridiculous. I have banked with various banks in many parts of the world and this kind of charge is unheard of.

The strange part of it is I was told when I was opening the account that there are no hidden charges, I can carry out day to day transactions the way I want to. Physical place doesn’t matter.

I can understand the money charged for clearing cheques. But this one is really no good. Need a solution to this as many customers across the country must paying this money and that could result into lakhs of rupees being charged on a daily basis.

If a customer has to pay to withdraw his own money then what is the use of savings account which are of 14 digits.

Thanks,

Darshan Ashwin Trivedi
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

Comments

HDFC Bank — COMPLAINT UNHEARD

SIR
I LOGED A COMPLIANT ABOUTT MRS SARIKA (BANK MANAGER) RAJPUR BRANCH DEHRADUN...BUT SINCE THE NO ACTION HAS BEEN TAKEN AGAINST HER .

I WUD REQUEST THE CONCERNED AUTHORITIES TO UPDATE ME ABOUT MY COMPLAINT


MY EMAIL ID IS . uchit.[protected]@gmail.com
I, Bindeshwari P Ojha, is using HDFC ATM Card for 4 years. While Withdrawal of Amount on 23.12.2012, I found withdrawal Slip.But in that Slip, I found IBT Charge, 112.36 INR. It was the third time When I found this problem., My Account No is [protected] (Moti Khavadi Branch). Please call me at my [protected].
I, Rishi Pal is using HDFC ATM Card for 4 years. While Withdrawal of Amount on 22.05.2014, I found withdrawal Slip.But in that Slip, I found IBT Charge, 95.79 INR and some other deduction was made. It was the third time When I found this problem., My Account No is [protected] (Gurgaon Udyog Vihar Branch).
Please look into the matter and do call me at my [protected] if any other information required in this regards.


Thanks & Regards
Rishi Pal
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I, Sumi is using HDFC ATM Card for 2 years. While Withdrawal of Amount on 06.11.2014, when I checked my bank statement I found IBT Charge, 112.36 INR in my statement.

I would request the concerned authorities to look into this. Please update me about my complaint (sumi.[protected]@aptaracorp.com).


Regards

Sumi
I, Adnan is using HDFC ATM Card for 6 years. While Withdrawal of Amount on 22.12.2014, when I checked my bank statement I found IBT Charge, 112.36 INR in my statement.

I would request the concerned authorities to look into this. Please update me about my complaint ([protected]@amadeus.in).


Regards
Adnan S K

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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    26405
    Pending
    0
    Resolved
    15348
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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