[Resolved]  HDFC Bank — About Abusive language & threatening .

Dear,


I am krishna vishwakarma from dahisar east. my card number is [protected]. I am using this card from august-08.My overdue till today is around 23000/-.I converted this amount as EMI & my minimum due is my EMI every month.This time i failed to pay my minimum due on my due date.bank has blocked my card from 2 to 3 months.This was the situation of my card till date.

Today morning your bank employee Named As Mr Raj, Empl code:12992 from chandivali branch called at my landline number. I told them I will pay the amount on 29th july.Hearing this he started talking very rashly to me, started using abusive language related to my mother & father.After hearing this i also got angry & reverted same to him but he didn't stop & start harrasing me saying that i will come to your place, I will come to your office, you beg to someone or you sell yourself but i want my banks money back now only.
when the situation got worsed, I disconnect the cal, but he called me atleast 30 times on both my landline & my mobile number with different number.
I have recorded some conversation in my mobile, but he was aware of allthese things, he told, "u cant do anything to me, He told me to come in the chandivli branch I will show you" but i refused to do so.He doesnt afraid And shameless about his ill behaviour and abusive language.
I want to know If aneone fails to pay the said amount on due date & he is ready to pay on some other day, Bank has got the permission to abuse his customer & that person is very sure that nothing will happen to him.

please revert back with the next what action i will have to take or what action you have taken about that employee.
If i am not getting any response from you i will knock the door of consumer court & i will lodge the complain against that employee in the police station, But that is very sure i will not stop with just writing a mail to you.

Following are the details of that employee.

Name : Mr Raj (name given in telephonic conversation)

Empl code : 12992

ADD : HDFC bank Ltd,
26 A, Narayan properties,
chandivli farm Road,
Sakinaka,
Andheri (e)
Mumba-72.

Number he has called from: 30552300
28562006
42254900

Number he has give me to reply :40801090


My contact num : [protected].