HDFC Bank — Account Charges | |
Hello I have salary account with HDFC.As I went for further education in USA.After about 9 months I realized that I got charges in my account.When I called the customer service about the charges they told me that your account has been converted to Saving and as you are not maintaining the 10000 balance you are charged.I told that I did not get any information regarding the change of account.I told him that I have same type of account in other two private banks but they never charged me any amount.I think HDFC bank should called the person for this changes just like they are calling for giving free Credit cards. Thanks Pritesh Shah Was this information helpful? | |
 2 Comments | |
Comments
Dear Sir / Madam,
With reference to above-mentined subject, I would like to infom your good self that I am having Salary a/c with HDFC Bank, Vapi (A/c No - [protected]) . I have deposited Rs.2500 / on 11th Feb 2010. this is for the premium of the policy which i have taken from HDFC Bank. But sddenly I came to know that My premuim has not been paid due to insufficient balance. They have deducted charges of Rs. 1540/-. I have also tried to contact phone banking officer 4 to 5 times but j have not got any satisfactory reply.When I called the customer service about the charges they told me that your account has been converted to Saving.I told that I did not get any information regarding the change of account.I told him that I have same type of account in other private banks but they never charged me any amount.
This has happened without intimating to me and i am not satisfied with this kind of services. So, I would like to request your good self to revert back the charges at the ealiest.
Looking for a favourable reply from you end at the earliest.
Regards,
Swetang Pathak
Cont No -[protected]
With reference to above-mentined subject, I would like to infom your good self that I am having Salary a/c with HDFC Bank, Vapi (A/c No - [protected]) . I have deposited Rs.2500 / on 11th Feb 2010. this is for the premium of the policy which i have taken from HDFC Bank. But sddenly I came to know that My premuim has not been paid due to insufficient balance. They have deducted charges of Rs. 1540/-. I have also tried to contact phone banking officer 4 to 5 times but j have not got any satisfactory reply.When I called the customer service about the charges they told me that your account has been converted to Saving.I told that I did not get any information regarding the change of account.I told him that I have same type of account in other private banks but they never charged me any amount.
This has happened without intimating to me and i am not satisfied with this kind of services. So, I would like to request your good self to revert back the charges at the ealiest.
Looking for a favourable reply from you end at the earliest.
Regards,
Swetang Pathak
Cont No -[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
With reference to above-mentined subject, I would like to infom your good self that I am having Salary a/c with HDFC Bank, Vapi (A/c No - [protected]) . I have deposited Rs.2500 / on 11th Feb 2010. this is for the premium of the policy which i have taken from HDFC Bank. But sddenly I came to know that My premuim has not been paid due to insufficient balance. They have deducted charges of Rs. 1540/-. I have also tried to contact phone banking officer 4 to 5 times but j have not got any satisfactory reply.When I called the customer service about the charges they told me that your account has been converted to Saving.I told that I did not get any information regarding the change of account.I told him that I have same type of account in other private banks but they never charged me any amount.
This has happened without intimating to me and i am not satisfied with this kind of services. So, I would like to request your good self to revert back the charges at the ealiest.
Looking for a favourable reply from you end at the earliest.
Regards,
Swetang Pathak
Cont No -[protected]
Thanks
Pritesh Shah