[Resolved] HDFC Bank — false transaction finance charges and late fee

[Resolved] HDFC Bank — false transaction finance charges and late fee

A amit nagarkar

last year in march 08 there were some unknown amount /transaction appeared on my monthly statement, for which i asked the proof of voucher and HDFC reversed those transaction as they were not having any proof. Then they reissued me a new card wihout asking me and charged me for that in next statement which i never paid. Then after six month the same charges again appeared on my monthly stetment without any preinformation to me. when i asked agin for proof they dint provided the proof and concontinued to charge the finance charges. which was really a shock to me. they neither proided me the proof. HDFC customer service is very irresponsible they do not handle the cases in a professional manner they never care whats customers frustation but they just use the words which have been tought to them. i called them lot of time that the charges are incorrect and provide me the proof then i can pay but they were just deaf to listen / understand my request .i was just asking for proof and never got the same Then after 5 months i asked them to block my card. and till today they are continuing to charging me the finance charges + late fee every month they send the statement even after the card is fully blocked. Kindly help me for this Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

narayanan

from Chennai, Tamil Nadu

Sir, /Madam,

MY CREDIT CARD NO. [protected], NAME: V.NARAYANAN.

I am your credit cast customer for the past 2.5 years. I have received the December'09 statement and pay Rs.3, 000/- against that statement. In that statement you have debited Rs. 500/- as overlimit charges. I just want to know the overlimit. If you includes the interest in my over limit, if suppose, Why? As per your statement the over limit comes around 950/- (inclusive of all taxes). For that amount you are debiting Rs.500/- . More than 55% (what is this). So, I humbly request you to reverse the Over Limit amount of Rs.500/- as debited by you.

THANKS & REGARDS,

V.NARAYANAN.

shivakumargc

from Mumbai, Maharashtra

My creedit card no [protected]
I received my July month statement in this there is transaction dated 06/02/2011, jet air ways [protected] mumbai, amount 4782.00 i dispute this transaction and request to make the ivestigation and revert back about the transaction details.
In spite of this i have cleared the total amount due (1, 02, 542.13)
Regards
Shivakumar