[Resolved] HDFC Bank — Unnecessary harrassing calls
This is to bring to your notice that for the past month I have been receiving unwanted and misbehaving call from HDFC bank representative. To name a few for the debt management team, Sapna, Nisha and a manager with the department Archana Chugh. They have called at odd hours harassing me and my family about a relative who has a credit card with the bank. We have already informed the bank that we do not have any further details for the person in question and that the person does not stay or has ever stayed at my address. I have also informed the bank that I have notified the concerned person and given the bank the contact number for the person, however every time they are unable to contact the concerned card member they still call us and harass me and my family. We would request that all the unnecessary calls should be stopped and that our details should be removed for the bank's database. We are not liable or guardians for the person. Moreover we were not informed before issuing the card, so we hold no responsibility for the adult. Kindly look into the matter and take appropriate measures. Thanks.
Complaint marked as Resolved Aug 14, 2020
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