HDFC Bank / Collection Department — Abusing for personal matters

4 Reviews
 Latika shankar Dey
Dear sir,
I had previously also mailed my complaint and also mailed complaint in grievance redrassal hdfc bank also to the customer care of grievance but 10 days passed not received any response this is my last mail either now i have to mail my complaint to the Chairman and MD of HDFC bank if not replied
Not having any relation with Bank nor any credit card nor any loans then to collection department JAYESH GHADIGAONKAR [protected]/[protected] had threatened me Abused me and Harassed me a lot by calling from your official land line no.30966896 at the official timing 12.30 afternoon on 25feb,2010 many times from the same number .
it is not the way to call people and abuse them I just want to know have HDFC given the rights to recover the amount for no reason or for personal matter collections also I want Justice Please help me about the same.
Thanking You
latika dey
Complaint comments  3 Comments     Updated: Share0Tweet0Share0


Respected Sir,

I Miss.Latika Dey had no loans not an Credit card from your HdfcBank then to I had received a Call from your COLLECTION DEPARTMENT from your office Landline Number 10 times yesterday dated 25feb,2010 can Check the records itself the no:30966896 to my Cell 9833817707 informed me that I am Mr.Sushant from HDFC Collection department a colleague of Mr.JAYESH GHADIGAONKAR and he had been Ordered to Collect the Money which I had taken from Jayesh Ghadigaonkar.Sushant had Abused me used Bad words and Harassed me a lot for these Personal Matter yesterday. I had telephonic conversation recorded in my cell. Then Jayesh called me said to come to met him with the money for the settlement at his office yesterday dated 25 Feb, 2010 at Hdfc Collection Department, 3rd floor, Willson house, Andheri (e).
I just wan to complain to head of the Department of HDFC bank that you all have given the rights to use your Official Landline at the Official time at 12.30 noon for the personal collection also and to harass the people. I think there are no rights as such to the collection people can call for the personal Matters.
As I had Lodge a Complaint at Ghatkopar Police station against the Hdfc Bank collection department andheri (e) and the staff who called me for the recovery of Jayesh.similarly I want that the bank also take the action against the person Sushant who called me and his cell no: 9833303181. and Mr.JAYESH Ghadigaonkar 9867987025/9322851755 who is working as an Asst.Manager-Debt Management.Add:HDFC bank Cards Division 26A Narayan Properties,IV floor, Old Bldg,Off.saki Vihar road,Chandivili,Andheri(e).72.
Kindly take my Complaint as a strictly manner and take Urgent Action against the same.

Thanking You

Latika Dey
I am frequently receiving unsolicited calls from HDFC Collection dept ( god knows ) on my cell.
Many a times i told them that I am not the person they are looking for ( Mr.Nitiraj").
I have lauched a complaint to their greivance redressal dept.
Can some one repsonsiblefrom HFC look & stop this harrassment?
I have received several calls on my cell phone and on my official landline mentioning there are some outstanding dues against credit card. The person who are calling are talking slang and very rude. I received calls from Cell No. 9594973177 and 9322851755. I have not taken any credit card from HDFC bank against my name. I am being threatned from my company if these calls will be received further then they will dismiss me from the job.

I want a proof that credit card was given to me against my Name for which I am guilty to repay.

I was not being told by the credit card sale person whether we should be giving credit card to anyone then why am i being called again and again and mentally tortured for their recovery. Didn't bank saw the credit worthiness of the customer before giving them credit card, if this is the case then Bank Officials are liable to repay for NPA's happening in bank?

As per human rights we are not supposed to be called and threatened for any problem of someone else. Every individual is unique and he is responsible only for his actions and not anyone else.

Expecting prompt action else I need to go ahead with writing/forwarding this email to Chairman of the HDFC Bank and initiate with legal proceedings.

Expecting justice as soon as possible.


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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank / Collection Department - Abusing for personal matters