[Resolved] HDFC Bank — Credit Card Dispute ( Wrong Charges ) | |||
I would like to raise an complain against HDFC Bank for wrongly charging me wrong charges and even without any prior intimation month on month the charges are being credited to my account; upon followup with the customer care they say that they would be reverting back within 42 hours but no call is being received despite of the promise which has been made. Even the executives over the phone dont have manners to treat the customers and shout for no reason and again and again month on month charges are being done. Kindly look into the matter one may from hdfc bank contact us at [protected] for complete details and reference numbers we are customers with hdfc bank for more then 10 years & believe me my problem has been open since 3 months and no solutions no intimations being given by hdfc bank, god know what would happen to the new customers when so old classic customers are being treated like this. Hoping to hear from hdfc bank soon with an solution. Regards Akshat Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32720
Pending
0
Resolved
18400
View all 32720 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
We infer from your post that you have certain queries regarding the HDFC Bank credit card of Ms.Anju Jain. Your query has been registered under reference number [protected] and we shall respond to the credit card member Ms.Anju Jain's email address. For any further clarifications, you may write in to us at [protected]@hdfcbank.com with your card and contact details and ref id TTU[protected]
and we shall assist you. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.
Regards, HDFC Customer Assistance.