[Resolved] HDFC Bank Bank Credit Card — fraud customer care service of hdfc bank | |||
Read Below enclosed mails and see the customer care service of hdfc bank credit card Sent from BlackBerry® on Airtel -----Original Message----- From: dalvi.[protected]@airtel.blackberry.com Date: Thu, 11 Oct 2012 07:43:08 To: <aditya.[protected]@hdfcbank.com>; <customerservices.[protected]@hdfcbank.com> Reply-To: dalvi.[protected]@airtel.blackberry.com Subject: Re: Wrong informations provided by hdfc credit card team In the continuation to mail below from my end I have made payment more that minimum amt,now I need a clarification for below query if my card was blocked then how I cud swipe RS 200 , as per your executive suggestion it can be use for 2-3 times what is that It dosent seem secure,now tell me if I say I have lost my card in that case will you allow 2-3 time swipe to theves????? I need clarification now I dnt even belive on your billing systems how can I belive that can also fake like your executives Kindly answer Regards Sagar D Dalvi [protected] Sent from BlackBerry® on Airtel -----Original Message----- From: dalvi.[protected]@airtel.blackberry.com Date: Wed, 10 Oct 2012 15:44:48 To: <aditya.[protected]@hdfcbank.com>; <customerservices.[protected]@hdfcbank.com> Reply-To: dalvi.[protected]@airtel.blackberry.com Subject: Wrong informations provided by hdfc credit card team Dear sir/Nitiin For CC NO : [protected] This is to bring to your notice that I had called on 10 10 2012 to hdfc credit card cust care on 28564332. For 4 times. 19 58, 20 07,8 22, 8 44 for asking that my card payment is overdue also I have made less minimum payment also so please suggest me the amount they said its 4000+ I said ok then your 1st executive said me that sir your card is already blocked I surprised I said" I will pay by tomorrow as there is no facility with hdfc by using direct debit",when I called again to reconfirm the same got the same answers Now tell me one thing if my card was blocked then how I could swipe for Rs 200 on same dat at 21 00 in saiparstha rest???? For the confirmation again I called to mr siddique he was the person with whom I had last convo he said no sir ek do bar hoga badd main nahi hoga aap payment kardo...... What's is this ????? If my card was blocked then how cud I swipe the same ,I agree it was my mistake as I fail to make payment which dosent mean I am begger do the needful and try to be honest with customers Note: your full payment will be done in next mnth and remaing amt will be credited by tomorrow .......respect customers Regards Sagar Dattaram Dalvi Sent from BlackBerry® on Airtel Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Thanx & Regards
Sandeep malhotra
Amritsar
[protected].