[Resolved] HDFC Bank Credit Card Statement - [protected] — HDFC CREDIT CARD STATEMENT - [protected]
To HDFC Bank
To whomsoever it may concern (HDFC CREDIT CARD STATEMENT - [protected])
This is to bring to your notice that as per the card statement sent by you it is clear that there were no dues pending on since Feb- Mar 2004. The statement with statement date 26/08/04 shows and confirms the same. We have cancelled the card in four pieces and dropped in Koramangala branch in person before leaving India in Feb 04. The proof can be established from the fact that there were no transactions for a regular history card after Feb 04 and there were dues pending to be paid.
However, HDFC bank officials have not updated the records or for whatever reasons, the credit card dep’t has levied an annual charges on my card to the tune of Rs 756/- and sent to my old address which I had vacated long back. This was not even followed on my cell no[protected] being active since 2002 to till date and also on my email ids ([protected]@in.ibm.com & [protected]@yahoo.com). With no response to pay these charges and they got accumulated without any follow up with year on year charges on account of late payment fee of Rs 165+ and is showing a big outstanding due. The first call I received for some dues was on Dec 08, to which I replied that I hold no credit card from HDFC. Further, I received no response and kept on increasing the dues without my knowledge. The card is suspended and charges due against my name reported to authorities without my knowledge.
This is a clear case of harassment of the consumers and in a bid to sell the cards at whatever cost, HDFC credit cards guys have played with our records and blemished the credit history. The utter negligence and sheer callousness of some HDFC officials has become a reason of dispute on my cbil history. .
Pl treat this matter seriously & revert the amounts entirely to restore my CBIL history ASAP.
I can be reached on the following contacts below for any clarifications. Alternatively, now being in India, I use credit cards and if the same is reissued with all dues reversed and history restored will be happy to use and take forward.
Waiting to hear from you,
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Aug 14, 2020Complaint marked as Resolved