[Resolved] HDFC Bank Bank Credit Cards — Unauthorised Transaction | |||
I have got a unauthorised transaction from HDFC bank credit cards for Rs. 1.00 by a Merchant named DUMMY MER RETAIL in Bangalore. I fully suspect the bank since I don't use my credit card for online transcations and so there no danger of any phising. I am not getting any concrete answer from the customer service on this kind of transaction and they are giving me an option to block the card if I wish. I am seeing many complaints on the HDFC credit cards for the same retailer.I am really wondering , why such a reputed bank hasn't taken any step towards this issue. Moreover this kind of illegal use of my card details is also not taken seriously by the bank . Their only option is reissuing of card and telling they can't even track the transaction at the time of it being swiped. Such an irresponsible attitued towards customers the bank has . Please take serious action against this issue . Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Friends if you have details on this pls write to me in saranya.[protected]@gmail.com
Reply
HDFC Credit Card — UN AUTHORISED TRANSACTION
I RECEIVED AN SMS O[censored]SING HDFC CREDIT CARD FOR RS.750/ AT DELHI INDIGO AT 10.17AM. I BLOCKED MY CARD IMMEDIATELY AT 10.45AM ON 28.03.2012.AS I AM AT SHILLONGAND CARD IS WITH ME AND I HAVE NOT DONE ANY ONLINE TRANSACTION SINCE ONE WEEK , IT IS HIGHLY SURPRISING HOW AN UN AUTHORISED TRANS ACTION TOOK PLACE WITH OUT CARD .RAMABHADRAIAH.
Dear Customer,
We will look into this from our end and check for the transaction on your card. Please write to [protected]@hdfcbank.com with your card and contact details, details of the transaction in the message you received and the reference number TTU[protected]. We'll check and respond to you soon.
Regards, Customer Assistance, HDFC Bank
We will look into this from our end and check for the transaction on your card. Please write to [protected]@hdfcbank.com with your card and contact details, details of the transaction in the message you received and the reference number TTU[protected]. We'll check and respond to you soon.
Regards, Customer Assistance, HDFC Bank
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