[Resolved]  HDFC Bank — Demat Account

Address:Delhi

I would like to file fraud case against HDFC BANK Ltd, Sector 14, Gurgaon.

I opened S/B with HDFC Bank in May, 2008 and when their executive approached me for opening S/B account, he did not give me any information regarding DEMAT account linked to it. They are deducting Rs 850 annually as annual maintenance charges whereas I am never aware of that I have such account. I only got to know in Jun, 2012 when I say my mini statement where it was mentioned that Rs 850 has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details.
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Mar 3, 2018
Complaint marked as Resolved 
Verified Support
Jan 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear HDFC Customer Service,

I am manoj i don, t no how the demat account has been done without my knowledge, since from 2 years i am not using that account because that was my salary account since from 3 months i am getting a message u have due of demat account so please suggest me, shall i ignore this message.

Thanks
Manoj kumar
[protected]@gmail.com
Its really discouraging to know that HDFC cheats there customer. For opening my bank account they came to my office and opened Demant account simultaneously without my knowledge and information (without Demant Kit). I m really feeling cheated.

Now when I want to close it, they have only 2 or 3 branches in Delhi for the closer of Demant account. Do any one have that much of spare time to spend whole week behind closer of account for which they never requested even.

I will never ever suggest anyone for HDFC Bank. I have my account in 2 other banks too, but never had this much bitter experience with them ever.
HDFC Customer Service,

While opening my Salary Account without my information my Demat Account was Created in 2011, after some time i started getting letters for making the payment for Demat Account.. When i called Customer Care saying that please close the same as i was not intimated before opening the same.. They confirmed me that they will do the needful but its still open & deduction from My Account happen thrice. Please guide me what need to be done to close the Demat Account & get the deducted Amount back.

Request you to please write back to me in below mentioned email id.

Thanks & Regards,
Jaishree Sharma
[protected]@yahoo.com
Dear sir/Madam,
I am holding savings account & Demat account in hdfc bank since
july, 2008 and been referred as Preferred costomer.The Demat account
details are as follows:


bank employer Mr Puri never told me any brokerage charges in this dealing. Today when I checked my statement I shocked. Kindly take action against Mr Puri and reverse my excess brokerage charges. las time 2500 QUANTITY SOLD BROKERAGE 5618.43
Yours Sincerely.
Harish shah.
M. NO. [protected]
I had a salary a.c opened with HDFC bank 3 yrs back by one of the Private co. HDFC is asking for dmat a.c depository dues which I am not aware of and I dont remenber any details on HDFC salary a.c as I am no more banking with HDFC. Total fraud to the customers.
An amount of 850 has been deducted without notifying me. I got to know that my account is demat account about which I wasnt aware of. This is a ridiculous thing to do where they have forcibly opened demat accounts and now deductiong depository charges without even notifying. I want a quick resolution and these undue charges back.
I don't want any DEMAT as well as TRADING ACCOUNT because it is opened up without my concern without any proper Documentation Procedure.. HDFC Bank is such a Reputed Bank But then also such a big mistake..
rs 2000 deducted from my account before 4 days but they havent notified me through sms or email today i went withdraw some money that time i noticed 2000 rs deducted from my account... i called my bank branch manager he said they charged to activate demat account and he gave customercare number for tamilnadu [protected] to know clearly.. I tried calling to this number but demat customer care is alwz busy.. i dont know dont know for wat purpose they deducted amount from my account... i got another number from net and i called to that number he ws saying that it takes 2 days to say for wat purpose they took money. worst customercare service.. i didnt expect this from hdfc...
dont ever go for hdfc bank... worst customer care sevice...

unsolicited Credit/debit card calls

Calls from [protected] offering hdfc cards to TCS employees at office hours.
The similar thing happened to me. Any procedure to close this DMAT account online?

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