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[Resolved]  HDFC Bank Home Loans — Ignoring existing customers

Hello Sir/Madam,

I would like to register a formal complain against HDFC bank regarding the interest rates of home loans. When RBI used to increase the CRR, repo and reverse repo rates the very same day HDFC used to increase their rates by same bps.
When RBI started descreasing their rates, not a single rate cut benifit has been passed on to their existing customers. From the levels in June/July there has been a drop in the key interest rates of more than 3 percent, still no changes to the home loan interest rates.

Secondly while taking the loan, their "so-called" sales executives used to talk all great things about HDFC and its transperency. Nowadays they refuse to talk to us.

Thanks in advance.

Regards,
Sanjay
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Complaint marked as Resolved Aug 14, 2020
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    HDFC Bank
    Customer Care Service
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    61%
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    HDFC Bank Phone
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    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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