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[Resolved]  HDFC Bank Home Loans — processing fees

I HAD PAID iRS 20, 000 FOR THE HOME LOAN AS PROCESSING FEES
AFTER 2 MONTHS THE LEGAL AND TECHNICAL DEPT HAS REFUSED TO DISBURSE THE LOAN DUE TO SOME BACK DATED PROPERTY DOCUMENTS WHICH THE BUILDER CANNOT PROVIDE
NOW HDFC SAYS IVE LOST THE PROCEESING FEES, WHAT CAN I DO ABOUT THIS LOSS OF MONEY

THEY CAN SAY THAT SOME PERCENTAGE WILL BE DEDUCTED IF THE LOAN CANNOT BE DISBURSED WHICH AN INDIVIDUAL CAN UNDERSTAND BUT A FULL 100 % LOSS OF PROCESSING FEES IS NOT JUSTIFIED. PLS HELP
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Aug 14, 2020
Complaint marked as Resolved 
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i have also suffered same problems with them.

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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    28225
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    15420
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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