[Resolved]  HDFC Bank — Creating problems in releasing the loan closure documents

Address:

Hyderabad, Andhra Pradesh

We have take a car loan from HDFC bank Ref No 11378245, After completing all our emi payments we received a letter from HDFC saying that we need to pay some penalty of Rs 890/- to release the clouser documents. When we sent a person to pay the amount in the bagumepeta branch , The persons are asking all the partners of the company signatures on the letter they have sent before taking the amount Rs890/-. This is meaning less, I as a managing partner has signed all the previous documents before taking the loan and that to we are gone there only to pay the balance amount as per thier record.
When we tried to contact thier custmercare on[protected], one lady is rashly telling that that is thier procedure if you want papers do that otherwise, that is upto you like that.
We are verymuch upset about thier responce in the phone. And we strongly recommand our friends and others not to have any relation with HDFC in future.

Please take action against such type of customer care responces