[Resolved]  HDFC Bank — Unethical Trade practice : Reversal of AQB charges / saving account # [protected]

Address:

Maharashtra

Name : Santosh Vishnu Dhamapurkar
account no.;-------- [protected] / client id # 6568028
address : 5/57, GAUTAMI MATA NAGAR, B G KHER ROAD, WORILI, MUMBAI - 400 018.

In month July & Oct bank debited AQB of Rs.827.37 from my account.

Original request for reversal was lodged though net banking on 11/10/2010, that was first time I realised that Bank charges for April-June AQB was levied and bank has changed the stipulated minimum balance for Savings account to Rs.10000/-.

Do you think that one sided declaration of raising “minimum stipulated balance” by mentioning the same in account statement or website, where there is always good chance that customer might overlook the same, and that too without our written confirmation, bind us to pay such a huge charges?

My account was opened in year 2004 and from that time never i have missed maintaining minimum balance of Rs.5000/- stipulated at the point of opening of an account.

If my AQB is not reversed, I shall be compelled to close my account immediately. In the future I assure to maintain new AQB balance, if I close the account within 1 year you shall have right to collect amount you would reverse on my current request. So this is not empty request to save myself from charges, but to build long term banking relationship.

I once again humbly request your good self to reverse AQB charges.