[Resolved]  HDFC Bank — Un authorised use of my credit card

Address:Cuttack, Odisha

On[protected] ,at 9.12 AM ,I received a message in my registered mobile that ,an amount of Rs.3637.17 has been used through my credit card ending 6592 for Rs.3637.17,in [protected] at PAYPAL *COMPUTICALT .As I was busy I contacted my banker at around 2 PM.He advised me to contact [protected].I contacted them n blocked my card. Immediately after discontinuation of the phone,I received another message that Rs.12319.55 has been used by my credit card in [protected] at PAYPAL *INFOCLIPPER .The time was 2.40 PM.

During the time mentioned,my card was in side my almirha.I have never shared my credit card details with any person.However,I have made some net purchases within India.

I am a retired professor n request u to take up the matter at the earliest.

Professor (Dr)Damodar Biswal.
Gandarpur,Nuasahi,Near Akhandalmani Temple,Cuttack...753003.Odisha.

Mobile no.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Biswal,

We would like to inform you that we are in receipt of your complaint with regard to the disputed transaction for an amount of Rs.12, 319.55 and Rs.3, 637.17 incurred at M/s.Paypal on November 09, 2012 on your HDFC bank credit card account and the same is under review. You may look forward to receive a response towards the same shortly. We thank you for your patience and cooperation in the interim. For any further assistance / clarification with regard to your credit card, we kindly request you to write to us at [protected]@hdfcbank.com and we shall be glad to assist you. Please mention the Reference Number: TTU[protected] in the subject line.

Regards, HDFC Customer Assistance.

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