[Resolved] HDFC Bank — new account opening

shubham011

from Lucknow, Uttar Pradesh

Address:

West Delhi, Delhi

Sir,

I had a newly open account in your HDFC Bank on dated 29-03-11 hdfc caf form no sb [protected] and cheque no 644441 dt[protected]but you not opened my account and also not given me any type of response from your side. I have been contact in many times from your customer care executive and launched many complaints regarding my newly open account, my complaint no. is del00557 Dated[protected] and he is told me that your account will be opened in Karkardooma branch not in our preet vihar branch. But I don’t want to open my account in karkardooma branch. I face many difficulties due to situation and I hope you will realize my difficulty and take a necessary action to improve the situation.

Thanking you,

Yours faithfully,
SHUBHAM RUHELA
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

A K Sinha Biswas

from Gurgaon, Haryana

HDFC Bank — Difficulties in Opening Accounts

This is apprise everyone who intends to open accounts in HDFC Bank, please think hundred times before actually doing so, as I am a victim of their attrocities and stupid attitudes. My office was approached by the newly opened HDFC Bank Branch at B Block, Defence Colony, to open official as well as saving accounts. Their executive Mr Chanchal Kumar visited our office frequently for this purpose and I personally gave my all documents (what he had asked me to submit) along with a cheque of Rs. 5, 200/- to open the said saving account. I was told by them that account will be activated by coming 3-4 days. But reality is something else. They didn't send the cheque to realization at all. I was called upon by them on last saturday and was told that my signatures were matching. when I informed them that the signature was taken in front of Mr Chanchal Kumar, Ms Sangeeta (the lady who called me up then) told me that she needed another form to be filled. Accordingly she came to our office on last saturday and took my signature again. Till then and now today, it is 21 January 2009, there has no communication from them. When I checked with them today, the same lady told me that application has been processed and I will get a SMS by tomorrow or latest by day after that with account no. However, to my highest surprise, I got a call from the HDFC Bank and this time another gentleman by the name Mr Rajkumar called up to say that my application is incomplete as it doesn't contain my Bank statement of the Bank whose photocopy was attached in support of my address proof. I was totally shocked and could not belive that the same bank can act so stupidly within a gap of jsut 45 mins. when I asked them why they needed the Bank Statement of other banks, they sighted a peculiar logic, which says that the statement will authenticate whether I am actually staying at the address mentioned or not. I have account is PNB, Union Bank of India and ICICI Bank and I never faced such ridiculous situation before.

However, this was enough for me to withdraw my application from them I donot want to be customer of such banks where immature, illiterate and callous staffs like these mentioned are working.

I will request all good citizens of India to think atleast several times before experiencing such issues.

Thanks and regards

A K Sinha

Priyanka NIschal

from Gurgaon, Haryana

Absolutely right

Same situation

A/c is opened cant withdraw the money w/o cheque book or debit card...20 days gone...

Welcome kit is with courier company lolz...

Hdfc people are illitrates.

The thing is tht although they got merged with Centurian bank of punjab even than this bank cant be like them organised and systematic.

I donot want to be customer of such banks where immature, illiterate and callous staffs like these mentioned are working.

Well said