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[Resolved]  HDFC Bank,credit card division — rs 8,000 taken by sr.officer never deposited by her

on 27-6-10 i got a call that u have to pay additional 25,000 for ur card no [protected] other wise heavy pen alty is on cards.though i had made 2 payments on that month i.e if iam correct well that can be checked from my statement of card 5-6-10 and perhaps one on 16-6-10.i went to credit card collection centre as told on phone S.C.O-50-51,3B2 AND ENTRY IS IN THEIR ENTRY REGISTER OF MY NAME AT ABOUT 400P.M.SHE TOOK ME TO CABIN AND OFFERED ME CUP OF TEA.AS I WAS TO GET SALARY ON 1-7-10.I TOLD HER THE SAME.ANYWAYS I HAD RS 8,000 IN MY POCKET AND GAVE IT TO HER.SHE TOOK THEM AND IN RETURN GAVE ME HER MOBILE NO [protected] AND SAID AFTER U GET SALARY KINDLY INFORM ME ON THIS NUMBER.WHEN
I REQUESTED TO HER ABOUT RECEIPT SHE SAID THIS BEING CLOSING WEEK I WILL GAVE IT TO U ALONG WITH OTHER PAYMENTS AND I LEFT.WHEN I CONTACTED HER ON PHONE SHE USED TO SHOUT AT ME THAT IAM BUSY CALL ME LATER.AS IAM ALSO EMPLOYEE I DONT HAVE THAT LEAVES OR TIME TO CHECK ORCOMPLAINT AND IAM ALSO PATIENT OF HYPERTENSION.FINALLY FEW DAYS BACK WHEN I CHECKED NO ENTRY OF THAT AMOUNT EVER REFLECTED.SUCH ATTITUDES GIVE BANKS BAD NAME.SUCH PRACTICES SHOULD BE CHECKED BY BANK.
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Complaint marked as Resolved Aug 13, 2020
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    Chandigarh
    India

    Complaint categoryCategory: Credit Cards
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