HDFC Bank Credit Cards — False 0% EMI Scheme | |||
Hi, I have made a purchase of Rs . 6750 from AVENT TECHNOLOGIES , Aditya Enclave , Hyderabad . The purchased item is a Samsung Galaxy Y Duos Lite . The Sales person clearly mentioned of Samsung HDFC collaboration on 0% EMI which I already know of because CROMA also providing the same policy. But the matter of disgust is the ammount has been deducted at a single go. The invoice clearly mentions TENURE of 6 MONTHS. I want clarification on this. This is clearly cheating. I have attached the Invoice Copy. Was this information helpful? | |||
 3 Comments | |||
Comments
The customer service is worthless and they misbehaved with me, disconnected the phone thrice.
Reply
Dear Customer,
We assure you that we are earnest to resolve the queries raised by you. In this regard, we wish to inform you that we are unable to retrieve your card details, basis the information provided by you. Hence, you may write in to us at [protected]@hdfcbank.com with details on your card account and ref id TTU[protected] to enable us to assist you further. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email. Assuring you of our best attention at all times.
Regards,
HDFC Bank Customer Care
We assure you that we are earnest to resolve the queries raised by you. In this regard, we wish to inform you that we are unable to retrieve your card details, basis the information provided by you. Hence, you may write in to us at [protected]@hdfcbank.com with details on your card account and ref id TTU[protected] to enable us to assist you further. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email. Assuring you of our best attention at all times.
Regards,
HDFC Bank Customer Care
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