[Resolved] HDFC Bank / Home Loan — Loan Approved

covaibala122

from sanganoor, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Hi , I am Balakrishnan Natraj and I applied home loan (File no#[protected] on November 2011 , I received an approval on 07 Feb 2012 paid on processing fees amount of $7721.00 later the legal verification was not done on time, when I forced to loan deportment says the parent doc are not clear, we can’t process. So, I cancel the loan, the loan deportment team told me to send the cancel email and within 10 days the processing fees will be refunded back but still now the loan was not closed and my processing fees was not refunded back.

The HDFC branch office Coimbatore near lakshmi mills bus stop.

Please help me to get back my amounts.

Regards,
Bala

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Aug 13, 2020

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Bala,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. Thus your query/complaint pertaining to the housing loan taken by you is being forwarded to HDFC Ltd for redressal. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your complaint.

Regards, HDFC Customer Assistance.