[Resolved] Hero Electric — Worst product in Market | |||
I have written about my electric bike previously and i am writing about the same bike now,,,,,,,After few months of my bike purchase i went for the first service and to my surprise i was told by the agency (Samarth Auto----Behind Margao police station--Goa-----Dealers for Pleasure bikes) that they no longer have the electric bikes dealership. I asked them what to do but they say to go to Hero electric company,,,,,,My question is ,,,,,Have i directly purchased the bike from Hero company so that when any problem i go to them or is it not the dealers part to take care of any problems or services(when they sold the bike didn't they take their commission). This particular Hero Honda company outlet which deals with Pleasure bikes in Margao-Goa behind police station are not professional people and don't have manners to talk to customers and don't know their jobs properly. I would suggest all readers of this complain not to buy Pleasure Hero Honda bikes because tomorrow if something is wrong they will wash their hands. Hero bikes are toys to be kept in showcase.........................Very bad service.............................Unprofessional staff.......................Bad management.........No consen for costumer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hello, My name is Dipak, I bought hero e sprint bike from Jalgaon Maharashtra in 2010 and my dealer did not told me that company gives warranty in each and every spare part of vehicle and did not provided me spare parts and even service in warranty. They said that company is runnig short in spare parts. Jalgaon Hero electric dealer changed his colour after saling bike to me. Mr. Hiresh Kadam run agency here and they are “selling” spare parts to customer in warranty period… its ridicules.
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HERO ELECTRIC, Goa
Location: Goa, India
Melito.rodrigues on Jan 7, 2012
Worst product in Market
I have written about my electric bike previously and i am writing about the same bike now, , , , , , , After few months of my bike purchase i went for the first service and to my surprise i was told by the agency (Samarth Auto----Behind Margao police station--Goa-----Dealers for Pleasure bikes) that they no longer have the electric bikes dealership. I asked them what to do but they say to go to Hero electric company, , , , , , My question is, , , , , Have i directly purchased the bike from Hero company so that when any problem i go to them or is it not the dealers part to take care of any problems or services(when they sold the bike didn't they take their commission). This particular Hero Honda company outlet which deals with Pleasure bikes in Margao-Goa behind police station are not professional people and don't have manners to talk to customers and don't know their jobs properly. I would suggest all readers of this complain not to buy Pleasure Hero Honda bikes because tomorrow if something is wrong they will wash their hands. Hero bikes are toys to be kept in showcase...Very bad service...Unprofessional staff...Bad management...No consen for costumer.
Contact [protected]
Location: Goa, India
Melito.rodrigues on Jan 7, 2012
Worst product in Market
I have written about my electric bike previously and i am writing about the same bike now, , , , , , , After few months of my bike purchase i went for the first service and to my surprise i was told by the agency (Samarth Auto----Behind Margao police station--Goa-----Dealers for Pleasure bikes) that they no longer have the electric bikes dealership. I asked them what to do but they say to go to Hero electric company, , , , , , My question is, , , , , Have i directly purchased the bike from Hero company so that when any problem i go to them or is it not the dealers part to take care of any problems or services(when they sold the bike didn't they take their commission). This particular Hero Honda company outlet which deals with Pleasure bikes in Margao-Goa behind police station are not professional people and don't have manners to talk to customers and don't know their jobs properly. I would suggest all readers of this complain not to buy Pleasure Hero Honda bikes because tomorrow if something is wrong they will wash their hands. Hero bikes are toys to be kept in showcase...Very bad service...Unprofessional staff...Bad management...No consen for costumer.
Contact [protected]
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