[Resolved]  Hero Honda Splendor Pro — vehicle problem 1 month old

Address:

Coimbatore, Tamil Nadu

FROM -- P.SREEJITH

REF--- PROBLUM FOR HERO HONDA SPLENDOR PRO
TN 01BK 0109

dear sir
I Am sreejith from coimbatore-
i had purchased splendor pro on 27/11/2011 from Coimbatore MRG Dealer-Was completed 2 free service( meter reading 2650 KM- )this time your dealer performance was very bad -- water service so bad they don't clean in side the mudguard-After i show to supervisor again they do the water wash -they don't put grease in lubricate point witch you show in the manual -Now their was one problem in chain assembly that while running sound was coming - i show to MRG they told me chain was loose -then they adjust the chain –but it was so tight - while running very vibration and chain rubbing sound coming – again I wend to your dealer MRG they put oil and told me that it will clear after 2 or 3 days – after one week chain was loose -- the same problem I am facing 4 time I wend to u r dealer – but no solution – I know the problem –because I am mechanical engineer - problem is sprocket was bend while running ½ round was smooth and ½ round was very tights- problem attend bysupervisor --chain adjustment is complete over – I ask the MRG nest time how u will adjust the nut – they reply me they cut the chain and put link -


I WANT TO KNOW 2650 KM RUN VEHICLE WE WANT TO PUT LINK ON CHAIN

MRG is feed back was very bad &service so bad –
Iam running hero Honda from 1989 but I won’t face such a problem so far

How can I clear the problem – or I will return the vehicle
I send mail to Chennai hero Honda office last week but no replay so far

Please help me to solve my problem my ph no [protected]


DEAR SIR

I WAS GIVAN THE COMPLAINT ON 07/1/2012 - AS SAME PROBLEM -- I WAS NOT GET ANY REPLY FROM ANY BUDDY - WHAT I HAVE TO DO -- HOW I WILL SOLE THE PROBLEM - IF I GIVEN COMPLIANT TO CONSUMER DEPT IAM NOT GET ANY ACTION AND I DON'T CLEAR MY PROBLEM - WHAT IS THIS SIR --PL HELP ME