[Resolved]  Hero Honda Two Wheeler Bike — poor service

sir i am govinda raj i am in pondicherry i have booked one activa in 6 month back i contact 4 time in this pr ied . a vary time showroom peoples talking don d com in show room i inform you that talking also wary Raff & cheep words that time i am speck to another costumer that costumer also facing same problem pondicherry honda show room nane hasan associates( honda is weary good vaycele of india but dellar is vary bad ) plz help me this is not one man complaint all pondicherry honda costumer complainant plz understand&... thanks to govindaraj [protected]@yahoo.com

HERO HONDA TWO WHEELER — Service Management is very Poor

Today (15th Nov,2010) i was go for my Bike Regular service. before today i already visited service center 3 times. i was in line with my bike in early morning 8:00 O'clock and Hero Honda Service Center Employs are coming after 8:30 Am and they are started to check and write a Job Card after 9:00 AM. during this time they give us a General Priority number and my Number was 32. There is a 5 Table for writing a Job Card in Morning and they are taking a Bike up to 10-11 O'clock but at 9:15 AM only Two table are working. My turn coming at 10:45 AM. when we are request to them to do something for quick work, that time Present supervisor or Manager not respond in well manner. after we wrote a complaint and tell them to accept it with duly sign by signature or stamp but the refuse our written complaint and then after submitted local office (J.K.Moters, Rajkot) but still we are not satisfied with the service. today i received my Bike at 7:10 PM. its almost take whole day and i have only one Bike for doing my regular field work.like me other people are also suffer same problem. most of people are service class people and they don't have any alternate option and this type of behavior is not acceptable for this type of Reputed Company.

we are service class people and for servicing our two wheeler we must go on Leave its not fair...its take whole day due to lake of staff, not proper management, irresponsible employ,etc...
what i say more...please make some action on t his type of Services.

than you...

Respected sir
I want to know that what is the cost of new engine of eterno.Plz. tell me.My email id is [protected]@yahoo.co.in.

Dear sir
I had purchased a CB Twister From JKM Honda showroom in december2010
.Now the Stand of this bike has been Broken
I was complain to Mr sanjay & Mr Vipin. They Make a valding on them & charge me 70 rs Now again the stand had broken again i was complain to Mr Anurag.
They tell me that company is not responsible for this stand if you want to change this stand you will pay for it. I said that the bike is in warranty period why we will pay for it but he is not ready to change i am very upset for this please take a quick step to solve my problem.
Gaurav aggarwal
[protected]
Bike no-UP-14BF2438

Dear sir,
I had buy a honda twister from near showroom of honda. Name as sai point(mira road). From many days i m visiting to my near servicecenter for some parts of my bike. Before some days i had meet with an accident, in that my head light and my brake swith is broken. from that day near two and half month had been past but the parts are unavailable to me. they are saying that in few days we will bring the parts but the there not bringing.Pls take action against this problem i hope my problem is b consider as seriously.
Thanking you.

Karan j patel
[protected]

Dear Sir,
I have purchased the hero Honda hunk bike in 9 sept 2011 and from the first service onwards I was just complaining about the, starting problem, heavy noise loose handle & average of the bike on the service time ur excecutive noted the complaint but the result is zero. I hereby request u to please take a action .

Dealer address-
Khandelwal Automobiles, Kalyanpuri, NCR-Delhi
phone no[protected] [protected]



SANJAY SINGH
[protected]

I am Sant Kumar Verma i have purchased cb Unicorn Dazzler, Chasis no-ME4KCO9AKA8024076, Engine no-KC09E2024123.
Unfortunatly when i am return back from home suddently I have meet a road accident on 29-mar-2011, in that reasons my motorcycle is fully dameged.
So i submitted my motorcycle to honda show room at Durgapur City
Center(WB) motor cycle no is WB-40-S-6093 on 12th may 2011 for repearing.
But still i have not receive my motor cycle with a runing condition.
Due to no spear parts avlebal on any showroom, ,
Requesting to you arrange for repeair of my motor cycle ASAP & quickly deliver to me.

very poor service, , ,


Sant Kumar Verma
Durgapur (wb)
[protected]

hello sir...
i gave my honda dio for first paid servicing in pune in a authorised service centre but after servicing i found so many problem in my scooty... i can not start it smoothly by self and also they harmed the self start button... and when i get back to them they told directly that they are not responsible for it and they did't entertained my problem in good manner... sir i need support against my complain.

After 8Month reply from honda, ,

Dear Sant,

Previously we didnot have your full parts requirement information but now we have recived the information from your dealership and arranging to dispetch the parts ASAP.


Thanks & Regards-
Rajkamal Roy,
Parts Support- East,
Honda Motorcycle & Scooter India Pvt Ltd.
10, Belvedere Road, 1st floor
Amar Jyoti Building, Alipore,
Kolkata(West Bengal)
Pin:700027
[protected][protected] - - - - - - - -