[Resolved]  Hero Moto Corp — Poorer service management

Address:

Thiruvananthapuram, Kerala

Hello every one..
hope you are doing fine..
my problem is with Hero moto corp's Services...
on august 2011 i had purchased Herohonda Pleasure from JCT motors, which is 30 Kms from my home, Nearest Sub dealer is ASHy motors(2Kms) Balaramapuram, since at that time ASHY had shortage so i approached JCT motors.
when i gone there to avail free service they humiliated me saying they will not service the vehicle because it is not purchased from there.
Also i contacted the Cochin hero moto corp office N times..will give you the number of the same office..
no one is responding
[protected]
[protected]
[protected]

If ASHy is not doing any services then why the company allowed to use ther logo ?
is this customer satisfaction of Hero moto corp.?

also at the ime of purchase JCT said me that they will send one privilege card to me, since 6 months i am waiting for the same..
when i inquired they(JCT) are saying Company is lagging what is this??hope my card is not used by any other customer/relatives of hero moto corp and earning the benefits.
at this time i want to paste here the mission statement of the company..

"Hero MotoCorp's mission is to become a global enterprise fulfilling its customers' needs and aspirations for mobility, setting benchmarks in technology, styling and quality so that it converts its customers into its brand advocates. The company will provide an engaging environment for its people to perform to their true potential. It will continue its focus on value creation and enduring relationships with its partners."

Any one who is working with HEro Moto Corp should be ashamed
if not possible..

pls take my vehicle and give my money back.

thank you
Rahul g nair
[protected]