[Resolved]  Hero Moto Corp — Two wheeler

Address:Ghaziabad, Uttar Pradesh

My name is Aamir Iqbal, I'm living in ghaziabad (U.P.). I purchased CBZ Extreme 2011 model From shahibabad Ghaziabad . I'm not satisfied with my bike because of it's leakage from the lower side of the engine , i told them about it many time but they don't take it seriously , they called me to the workshop 4-5 times but the problem is not solved ,my bike facing the same problem afterthat due to that my engine make noise very loudly. So, I request to you to take about my problem, I'm waiting for your reply & my Contact no.[protected].

Yours Faithfully,
Aamir Iqbal
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Aug 13, 2020
Complaint marked as Resolved 
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24/05/2012 i was service my spl+ on your services authorized in palani Muthuraja Motors but not clear my compliant the same problem will be continues for after service i was tell the service engineers not response the problems ple what can i do sir reply me. back side wheel noice for the wheel sir
Dear sir / mam.

This is me Hariharan mailing from Erode in Tamilnadu,

I have mailed you to know the solution for my bike...

I bought a new CBZ EXTREME DSS ALLOY BLACK bike in Erode, Sri Sendil Autos on 15th September 2011.

It was really happiest moment for me, I had a passion on that bike too.

From the date of 10/11/12 there is a abnormal sound coming from engine.

I gave the bike to the service in SENDIL AUTO SERVICE CENTER on 19/12/11 from that date till now the noise which is coming from the engine is not been arrested...

Now I am really fed up with that up-normal noise.i doesn’t like to ride the bike.

Though I am doing own business, I have the necessity of travelling, so I am using the bike with un-comfortable travel.

I am giving my bike for servicing in Sendil autos only, this is the 4th bike we bought from this HERO outlet for my family alone, and there was no complaint about other bikes.

BIKE DETAILS:

We have CD DOWN TN 33 AB 0011 (Sendil autos, Erode)
Super splendour TN 33 AP 3768 (Sendil autos, Erode)
Splendour+ TN 56 A 5235 (MSK Motors, Erode)
CBZ EXTREME TN 33 AV 4119 (Sendil autos)

But only in this new CBZ EXTREME having so many problems.

We used to prefer Hero Honda only ..

But this cbz bike noise problem is not been cured for past 7 months (Dec2011 – June 2012)
For the past 7 months I am struggling with this vehicle.

In that service mechanic also have changed most of the Spares in engine.

I have all the details (invoice copy of all the service) about the spares, which is been changed in my bike engine.

They have opened the engine due to rectifying the problem of abnormal noise.

They convinced me that abnormal noice will be arrested, but still after those 4 services are been over, yet they could not cure the problem. All my 6 services is over.my riding km s 12, 530 now..

I don’t want to ride the bike without satisfaction,

Now I need the solution for my requirement.

Details about CBZ EXTREME

Engine No: KC12EDBGG17000
FRAME NO: MBLKC12EEBGG05463
REG NO : TN 33 AV 411.

I Request you to look into the complaints to avoid loosing valuable customers...

thanks for spending your valuable time for me ...


wit regards,
P.HARIHARAN. ( [protected])
[protected]@gmail.com

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