Hero Motocorp — Complaint against dealer and employees
Vivinayak ramanathan on Mar 11, 2012
I am sathish from chennai, i have purchased a hero honda CBZ extreme from sri srinivasa automobiles - chrompet, chennai - Tamil Nadu. I had a very bad experience with the dealer.
I have booked a above said vehicle on 05th dec 2011 and paid 1000rs as advance and they said vehicle will be delivered within 40 days. But they failed to delivered the bike. I was keep on tracking them over phone and person many times, but there is no proper responce from the employees of the shop. Finally on 25th Jan 2012 i went to the shop again and they told me to pay the full amount of the bike and the vehicle will be delivered within a week. But that also has not been done. Finally on 21st Feb 2012, they delivered the bike without rear view mirrors, tool kit, foot rest, service booklet, waranty book. But they said that all these items will be delivered within a week. Till today (11th Mar 2012) they have not provided the accessories. But i went to the shop heal a lot of times, but an employee of the shop name Magesh, his behaviour was very very very very rude and using abusive language to me. And one more guy of the shop michel. Their both attitude was soo discusting and their behaviour is like a anti social elements. I dont know why the company is hiring like this kind of third rate fellows. And i requesting you to deliver the above said accessories to my place asap. Other vise i have to take a legal action against the dealer and very strong complaint against the two employees mentioned. Kindly revert with a favorable reply.
Ph : 98843 19919
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