[Resolved]  Hero MotoCorp / Hunk — Maintenance Problem

Address:

Pune, Maharashtra

Respected Sir,
I had purchased a bike named “HUNK” on 31 Aug, 2011 from an authorized dealer of Hero MotoCorp Ltd. named “KUNDAN AUTOMOBILES” which in Pune at Bawdhan. It has been just 3 months from the date of purchase and the bike is coming out with many new problems every week. I have even reported to the dealer for about 7-8 times about the problem but he is not able to service it properly and make the bike proper because of which after every 3-4 days I face a problem. The problems which I have faced till now are described below:
1. Just after 2 weeks of the delivery of bike both of tyres were found punctured badly. There were almost 15 punctures combining both the tyres. There was a leak from the rim side of back wheel also so I took it to the dealer the next day and they changed the tyre and from that day the back tyre is alright but the front tyre is still getting punctures. The rim problem was also solved after I said them 2-3 times.
2. Afterwards the nuts of the mudguard fell down and then nearly after a month when I was riding the bike the gear broke down on the way only. The nuts of the gear loosed and the gear broke down in the way which made me very frustrated.
3. The oil leakage is also the another problem which results in another problem i.e., hard gear shifting which makes me more frustrated.
4. The rim problem which is mentioned above was solved on 9th December, 2011 when I gave my bike for first service. From that day the rear tyre is alright and doesn’t give any problem.
5. Another problem which came out on 18th January, 2012 is that while I was driving the bike the race wire broke down because of which I have 2 leave my bike in the college campus and go hostel by rickshaw.

From the day I have took this bike some or the problem comes out which frustrates me and because of which I get stucked. After telling the service centre so may times they don’t provide me proper satisfaction. Half of the time I have to travel by rickshaw or bus just because this idiotic bike doesn’t works properly. I am fed up of this bike so am requesting you to please do something. Either tell them to give me my money back or give me new bike and take this idiotic bike.

Waiting for your reply,
Vimal-Paliwal
Mob. [protected]
E-mail : [protected]@gmail.com