[Resolved]  Hero Motocorp — Newly Purchased Maestro Having Problem

Address:

Ludhiana, Punjab

Dear Sir

I Vishwaroop Sharma recently ( Three Months before) purchased a Hero Maestro Scooter which is having Problem from the very beginning as below

1) Head Light lock was broken at the time of purchase which the agency has not changed saying that the bike is recently launched and we have no Spares yet the problem resists also the Digital meter initialize button broken

2) Self does not function well once the self is pressed it goes on even if the key is removed and bike does not start and self goes on

3) Foot rest is always opened and loose always remain opened

4) there is some loose vibration of Head below meter giving unpleasant sound like old scooter.

All of the above problems were shown during the three services at the STAN Wheel, Pvt Ltd, Ludhiana after long discussion with the Managers of the Agency and all the service engineers have noticed the same but no solution was made and only oil of the scooter changed in the Three Services

The scooter is under guarantee and run only 2000 KM yet

and there is a big Drama when self goes on and never stops even after removing the key and all the surrounding people laugh at the Maestro
saying that you should have purchased Honda Activa instead of the Maestro it happened Two to three times the self do not function well and some time it do not even respond so it is only kick start scooter

therefore you are requested to please ask the Company to depute some service engineers and check the vehicle for disturbance and rectify the problem otherwise i will have to go to some another platform for the same


pls do the needful

regards
Vishwaroop Sharma
[protected], [protected]
office: M/s Raymond Limited
Pee Jay Building, 353, Industrial Area - A
Ludhiana
[protected]