[Resolved] Hindustan Lever Pureit — The Battery replacement | |
The interest shown in advertising and promoting the product is not fulfilled in replacement of consumables needed for running the filter. The company is flooded with a bunch of irresponsible, undedicated team of workers. I have informed to replace the battery and the filters etc on 29th of May 2008.As of today that is 10 th June its still undone. I have spent more than Rs100/- towards telephone calls talking to all toms dicks &Harries who commit it will be done by this evening sir.Please excuse us for the inconvenience, etc' Had our consumer forums are strong we can curtails this type of attitude . I will sue this idiotic Marketing guys. In case my family members and me get any water bound diseases I will sue in consumer forum. Now I will tell my known persons the problems with this head weighted company executives&money to be spent on telephone calls. Was this information helpful? | |
Complaint marked as Resolved
Verified Support May 31, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.Shivanand, This is in continuation to our conversation and the concerns mentioned in your blog dated 19th May 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 20th May 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |
 43 Comments | |
Comments
hindustan lever pureit — battery kit
hI.....I M VISHVAS PATIL I WAS BOOKING BATTERY KIT ON 8 OCT 11 PURIT HELPLINE CC TOLD ME YOUR BOOKING DELIVER ON 10 OCT 11 BUT TILL NO ANY CALL OR ANY RESPONSE FORM CC
MY CUSTMOR ID IS [protected]
BOOKING NO 948091
COMPLAINT NO[protected]
ALL HELPLINE CC ARE HOPLESS
MY PERSONALY REQUEST TO ALL DONT BY PURIT
AFTER PURCAHSE SERVICE VERY POOR
Recently we purchased a pure it water filter after 2 months
It started leaking and there was a crack at the bottom.
The quality of the material used is very poor
It started leaking and there was a crack at the bottom.
The quality of the material used is very poor
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+91 92 3050 0500 [PureIt]
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+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
hindustan lever pureit — failure in service
Mere pass hundustan liver ka water purifier hai main samay samay par us ka jarm kit badlwate rehta hun ab ki baar main ne 4 june 2011 ko [protected] per fon kar unhe jarmkit ka oder kiya company ne 2 dinon ke bhitar jarm kit dene ka wada kiya mera oder no 470409 hai .2 dinon main mujhe jarm kit nahi mila to main ne 7 june ko fir company ko fon kiya unhone fir ashwasan diya ki aaj sham tak aap ko jamkit MIL jaega magar nahi mila main ne 8 june ko fon kiya aur lagataar 9 june 10 june 11 june fon karte raha au company sirf aashwasanhi dete rahi mujhe aaj somwar 13 june 2011 tak jarmkit nahi diya gaya.Pradushit pani ke sevan se mujhe diriya hogaya ulti julaab horahe hain ghar ke dusre sadassy bhi jullab ke shikaar hain.Hamen svach pani kharid kar pina padraha hai.Company apne viggyapan men 10000000.00 ek karod ka sefty challenge deti hai.Company ka dava jhuta hai comany logon ko bhramit karti hai aur dhokha derahi hai.Company seva men kami ki doshi hai.Mera aap se anurodh hai ki company ke khilaaf sakht karvai karen aur harjaane ke roop men mujhe company se 10000000.00 ek karod rupay dilvaen.